Yakima Valley Farm Workers Clinic · 2 weeks ago
Service Care Coordinator
Toppenish, WA
Full-time
Onsite
Entry Level
$18.47/hr - $22.62/hr
1+ years expYakima Valley Farm Workers Clinic is a leading community health center in the Pacific Northwest with a mission to transform communities through compassionate care. The Service Care Coordinator will assess client needs, assist with scheduling and referrals, and provide administrative support to ensure effective service delivery.
DentalHealth CareHealth InsuranceHospitalMedicalPharmaceuticalWomen's
Responsibilities
Executes incoming calls, assesses client/patient needs, and identifies appropriate services that are comprehensive and individualized to best serve each client/patient
Collects appropriate documentation to support and determine program services eligibility
Assists client/patient with scheduling dates for appointments or classes
Processes patient referrals for a variety of services including Medical, Dental, and programs including Behavioral Health
Monitors and documents active referrals and client participation
Assists patients with completion of applications and forms required by the program(s) they will participate in. Ensures patient information is complete and entered in appropriate data system
Responds to basic questions from patients
Provides follow-up contact with patient regarding service and referrals recommended. Encourages client participation and retention in various programs and classes
Performs work to align with productivity goals and standards including # patients, # encounters, # appointments scheduled and # classes facilitated
Provides program administrative support such as data entry, client file management, report development and contract compliance
Coordinates and promotes YVFWC programs. Recruits clients/patients for dental services, medical services, social services or education classes. Reserves conference rooms, obtains supplies, organizes snacks for classes
Presents program information in various internal and external community meetings and functions as requested
Qualification
Required
High School Diploma or General Education Diploma (GED)
One year of administrative support and customer service experience
Applicable license or certification
Valid Driver's License and proof of automobile liability insurance coverage
Ability to plan, coordinate and organize work projects
Ability to provide professional written and verbal presentations
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
Ability to effectively interact with the public, patients, and clinic staff in a professional manner
Ability to understand and apply program requirements and applicable local, state and federal guidance
Knowledge of the social and health agencies in the area and services they provide
Effective verbal, written and listening communication skills
Basic proficiency with a variety of computer programs including Microsoft Office, Word and Excel
Preferred
Two years' administrative support experience in a social services or healthcare setting is preferred
Some positions may require program specific certification
Tomando Master Trainer certification (if assigned Master Trainer duties)
Bilingual (English/Spanish) preferred. Must demonstrate the ability to communicate at level 9
Benefits
100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
Company
Yakima Valley Farm Workers Clinic
Yakima Valley Farm Workers Clinic is one of the largest community health centers in the Pacific Northwest.
1001-5000 employees
H1B Sponsorship
Yakima Valley Farm Workers Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (9)
2023 (6)
2022 (4)
2021 (6)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
Andrea Cogburn
Senior Human Resources Business Partner
Jose Macias, MBA, SHRM-SCP
Senior Human Resources Business Partner
Company data provided by crunchbase