Apply on Employer Site

GAMA-1 Technologies · 1 month ago

System Engineer II

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

GAMA-1 Technologies, LLC seeks an experienced System Engineer II to provide systems engineering support for complex IT infrastructure in remote environments. This role involves designing, implementing, maintaining, and optimizing systems to ensure performance, security, and reliability across federal client environments.

Cloud SecurityEnterprise SoftwareInformation TechnologySoftware

Growth Opportunities

No H1B

Security Clearance Required

Responsibilities

Support the design, implementation, and maintenance of enterprise IT systems, including servers, storage, virtualization, and network components

Monitor and maintain system performance, availability, and capacity to ensure compliance with service-level requirements

Perform system upgrades, patches, and configuration management in accordance with change control processes

Troubleshoot and resolve system issues, collaborating with other IT teams as needed

Implement and maintain system security controls and compliance with federal standards such as FISMA, NIST, and DoD STIGs

Assist in the development of system documentation, architecture diagrams, and standard operating procedures

Participate in system integration projects, ensuring compatibility and interoperability between platforms

Contribute to system automation and optimization initiatives to improve efficiency and reliability

Coordinate with vendors and stakeholders to evaluate and implement new technologies that support mission objectives

Support setup, maintenance, and troubleshooting of A/V and conference room systems including Google Meet hardware, displays, microphones, and cameras

Configure and manage Chrome Enterprise devices and meeting room peripherals to ensure reliability and integration with Google Workspace

Provide Tier II–III support for conferencing systems and end-user collaboration tools

Coordinate with system administrators and network engineers to ensure consistent performance of A/V services

Qualification

Systems engineeringWindows server administrationLinux server administrationVirtualization technologiesCloud environmentsNetworking fundamentalsCybersecurity principlesTechnical certificationsCustomer service skillsITIL principlesGoogle Meet A/V systemsChrome Enterprise managementCommunication skillsProblem-solving skills

Required

Bachelor's degree in information technology, Computer Science, Engineering or similar field, or equivalent work experience

2–4 years of progressive experience in systems engineering, systems administration, or related IT roles

Hands-on experience with Windows and/or Linux server administration

Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud environments (e.g., AWS, Azure, or GCP)

Knowledge of networking fundamentals, Active Directory, DNS, DHCP, and group policy management

Understanding of cybersecurity principles and federal compliance requirements (NIST SP 800-53, FISMA)

Ability to obtain a security clearance

Preferred

Relevant technical certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator, VMware Certified Professional, AWS SysOps Administrator)

Experience working within ServiceNow or another ITSM platform for incident, request, and change management

Familiarity with ITIL principles and enterprise Service Desk operations

Experience supporting Windows, macOS, and ChromeOS environments

Basic understanding of endpoint management tools such as MECM, BigFix, or Jamf

Excellent communication and customer service skills in a remote support environment

Strong analytical, problem-solving, and communication skills

Experience with Google Meet A/V systems or enterprise conference room technologies

Familiarity with Chrome Enterprise device management and Google Workspace administration