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LanguageLine Solutions · 1 month ago

Talent Development Supervisor

PH PSG, HQ

Full-time

Hybrid

Mid, Senior Level

3+ years exp

LanguageLine Solutions is seeking a Talent Development Supervisor to lead enterprise leadership and capability programs. This role focuses on developing the Talent Development team and managing HR initiatives to align with strategic priorities.

Language LearningNatural Language ProcessingTranslation Service

Responsibilities

Lead and develop Talent Development Officers to ensure consistent program execution, skill growth, and quality across all initiatives

Oversee planning, governance, enablement, and refinement of enterprise leadership and capability programs aligned with PSG’s strategic priorities

Manage timelines, deliverables, risks, documentation, and cross-functional coordination to ensure programs, tools, and cycles are executed accurately and on schedule

Lead Level 1–3 Kirkpatrick evaluations, analyze learning and performance data, and translate insights into actionable recommendations for program improvement

Partner with HR, Operations, ID, and Learning Delivery teams to resolve issues, align expectations, and support enterprise-wide adoption of Talent Development initiatives

Qualification

Talent DevelopmentHR Program ManagementProject ManagementData AnalysisStakeholder ManagementCommunicationTeam Leadership

Required

Bachelor's degree in Psychology, HR, Business, Education, or Communications, or related field (or equivalent experience)

3–5 years of combined experience in Talent Development, Organizational Development, HR, Training Operations, or HR program management

At least 1 year demonstrating project ownership, coordination, or leadership responsibilities (formal supervisor experience preferred but not required)

Experience collaborating with cross-functional stakeholders (HR, Operations, SMEs, or support teams)

Exposure to evaluation tools, survey data, or basic analytics, even at a foundational level

Strong communication skills and the ability to manage program documentation, including guides, workflows, templates, and SOPs

Willingness to work flexible night-shift schedules and in a hybrid setup

Must be open to reporting onsite and traveling to other office locations when needed