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GOODWILL CENTRAL COAST · 1 month ago

TEMPORARY Lead Sales Associate FT - Alisal

Salinas, CA, USA

Full-time

Onsite

New Grad, Entry Level

$17.50/hr - $19/hr

0+ years exp

Goodwill Central Coast is a retail organization focused on providing excellent customer and donor service. The Lead Sales Associate will oversee store operations in the absence of management, assist customers with transactions and product selection, and ensure a clean and organized sales floor.

Retail

Responsibilities

Oversee basic store operations in the absence of the Store Manager and Assistant Manager (including making bank deposits), ensuring store staff deliver customer service according to defined procedures

Provide guidance to staff on sales questions or issues; inform Store Manager or designee of personnel-related problems

Actively seek out customers, greet store customers; offer assistance and suggestions to customers in making product selections

Ring up sales on the cash register, following cash handling procedures

Perform defined store opening/closing procedures

Place/display inventory on the sales floor, following defined procedures

Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment

Assist with stock rotation and markdowns as directed by the Store Manager or designee

Prepare store donations and rotated merchandise for transfer

Ensure the store sales floor is clean and organized at all times providing a safe experience for shoppers, donors, vendors, employees, program participants, and all visitors

Communicate problems, complaints, potential theft, and/or safety issues to the Store Manager or designee

May perform Donor services such as taking donations, documenting donation information and communicating with Donors

Will perform duties related to daily sanitizing of store and donation locations

May perform minor janitorial duties, including dusting as required/assigned

Lead Sales Associates may need to perform related duties not listed on this job description

Qualification

Customer serviceSales experienceCash register operationBasic math abilityBilingual (English/Spanish)Team cooperationEffective communicationAttention to detail

Required

A high school diploma or equivalent is preferred

Six months previous sales associate experience or equivalent

Basic math ability

Familiarity with electronic cash registers

Familiarity with Goodwill Central Coast's mission, general Company, and retail policies (this may be learned on the job)

Ability to communicate effectively in English, both orally and in writing

Ability to maintain self-control, deal effectively with public and work in cooperation with co-workers

Ability to tactfully explain decisions and present information clearly

Ability to learn and perform opening/closing procedures, cash register operation, bank deposit procedures and related store operations paperwork

Ability to understand and accept directions and follow procedures

Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries

Ability to move hands and fingers quickly to operate cash register

Ability to perform both repetitive and varied duties without loss of composure or efficiency

Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy

Depending on the specific position, may require ability to drive a vehicle in the transaction of Company business. This requires a good driving record, and may require proof of personal vehicle liability insurance

Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member