Resource One Credit Union · 1 month ago
Fraud and AML Investigator
Dallas, TX
Full-time
Onsite
Entry Level
2+ years expResource One Credit Union is committed to maintaining compliance with internal policies and regulations, and they are seeking a Fraud and AML Investigator to assist in monitoring activities related to BSA, AML, CIP, OFAC, and fraud programs. The role involves investigating fraudulent activities, preparing reports, and enhancing internal controls to prevent fraud.
Financial Services
Responsibilities
Review and investigate various reports and systems for potential fraudulent activities within member accounts and loans
Monitor fraud detection systems/reports for suspicious/fraudulent account activity
Maintain thorough and accurate case notes in chronological order utilizing the case management system
Identify through fraud case analysis, opportunities to enhance internal policies, procedures and controls throughout the enterprise
As necessary, prepares reports for management covering investigative details, results and recommended loss prevention and recovery actions
Formulates and recommends action response to criminal allegations, files case reports as appropriate and testifies in court proceedings as appropriate
Review system changes to identify internal fraudulent activity
Communicate with other lines of business, law enforcement, and victims of crime to determine the extent and nature of criminal activity
Consult and advise managers and employees in identifying potential fraud, consulting/interviewing members and taking appropriate action in fraud situations
Prepare Suspicious Activity Reports (SAR) for final review
Assists in development and facilitation of fraud prevention and awareness for all staff, as applicable. Assist with, respond to and/or resolve member/branch issues related to fraud
Assists with the training of new staff and acts as a resource for all team members regarding a variety of loss prevention and fraud scenarios
Demonstrates highest levels of customer service, confidentiality and discretion when dealing with the internal and external members
Maintains well-developed working knowledge of the assigned duties and job functions; keeping up to date and requesting additional training and/or development as needed
Ensures duties performed are in compliance with all security, audit, regulatory compliance, information security, customer privacy, and Bank Secrecy Act/Customer Identification Program policies and procedures
Reports regularly to work and returns from breaks and meal periods on time according to the posted schedule
Completes and reviews reports relating to the Risk Management department, as directed by the area Director
Participates on teams and in meetings as required
Qualification
Required
2 - 3 years banking or credit union experience
High school graduate or GED
BSACS or comparable certification within 1 year of hire
Knowledge of, or ability to learn, credit union's core and ancillary systems, policies, procedures and established processes
General knowledge of Fraud and knowledge of industry Fraud trends
Knowledge of, or ability to learn federal, state and local laws, statutes, regulations codes and standards related to the area of responsibility
Knowledge of principles and processes for providing member services; including member needs assessment, meeting service standards and evaluation of member satisfaction
Skill in using tact and diplomacy in performing assignments & converting draft materials into finished documents
Actively learning by understanding the implications of new and existing information for current and future problem solving and decision-making
Establishing and maintaining effective working relationships with area Vice Presidents, Directors, Branch Managers, and employees
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Performing effectively in environments with frequent workload changes and competing demands
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems with successful outcomes
Actively looking for ways to help members and co-workers
Ability to research, analyze, and determine a course of action for financial transactions
Ability to balance risk and customer experience effectively
Interpreting and applying laws, regulations, policies and procedures
Maintaining a high level of confidentiality in all areas of responsibility
Performing job functions independently or with limited supervision and work effectively either on own or as part of a team
Stationary work, often requiring standing or sitting for prolonged periods
Operate standard office equipment and keyboards
Visually recognize, reconcile, and verify numerical details for accuracy
Repeating motions that may include the wrists, hands and/or fingers
Must be able to access and navigate facility with reasonable accommodations
Lift and carry small parcels, packages and other items
Company
Resource One Credit Union
ROCU is a union which provides Checking Accounts, Auto, Home, Credit Card, Home Equity, Boat, Business Accounts and Loans services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tracey Jackson, CCUFC
Chief Financial Officer
Daniela Parker, MS, CBCP, CUERME
Chief Risk Officer
Recent News
Business Insider
2024-12-31
Company data provided by crunchbase