Tennessee Orthopaedic Alliance, East Tennessee ยท 1 month ago
Registration Coordinator
Knoxville, TN
Full-time
Onsite
Entry Level
1+ years expTennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Tennessee, focusing on the diagnosis and treatment of musculoskeletal disorders. The Registration Coordinator plays a crucial role in greeting patients, ensuring accurate registration, and managing patient paperwork efficiently.
Health CareHealth DiagnosticsMedicalTherapeutics
Responsibilities
Readies the Center for opening
Runs surgery schedule for clinical staff
Processes incoming demographic sheets, pathology reports, etc from the fax/computer and distributes to the appropriate staff
Verifies petty cash and reports any discrepancies to manager
Prepares patient charts and adds any additional documentation
Handles incoming mail
Greets patients and families as they arrive to the facility
Registers patient, confirming all information previously loaded. Corrects any discrepancies
Copies insurance cards and driver's license. If not available, utilize standard form in its place
Collects any co-pays and/or deductibles. Enters payment and makes note in any applicable system
Prepares receipts for any money collected
Takes completed chart to appropriate clinical area
Monitors the schedule and charts for arrival of patients. Makes appropriate notation for no shows and notifies appropriate staff
Makes appropriate financial arrangements, if not previously made, in accordance with facility policy and procedures
Enters appropriate notes on patient accounts as it pertains to insurance, benefits, financial arrangements, etc
Views next day's schedule and verifies charts are available for every patient - including an insurance verification sheet for each
Pulls insurance verification sheets for the next day's PAT appointments
Pulls old charts, if applicable, for the next day's PAT appointments
Answers incoming calls and directs accordingly
Runs pre-verification tickler for the next business day and completes any outstanding insurance verifications. Noting in applicable system
Possesses a good working knowledge of the facility's Managed Care Grid and reimbursement
Maintains a professional rapport with co-workers and physicians
Works closely with pre-op staff regarding registration of patients and coordinates check in as needed
All other duties as assigned
Qualification
Required
High school graduate
1-3 years in a related job field
Computer training, typing, clerical duties and effective communication skills
Preferred
Business College 1-2 years preferred
Benefits
Medical
Dental
Paid Time Off
401(k) plan provides a company match
Safe harbor match
Profit-sharing match
Company
Tennessee Orthopaedic Alliance, East Tennessee
Tennessee Orthopaedic Clinics proudly recognizes our 31 Board Certified and Board Eligible physicians and surgeons.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Tina Snodderly, MBA, CMPE
Chief Financial Officer
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