Apply on Employer Site

Advertising Specialty Institute · 18 hours ago

Manager, Data Coordination

Trevose, PA

Full-time

Hybrid

Mid Level

$84K/yr - $95K/yr

3+ years exp

Advertising Specialty Institute (ASI) is the largest global provider of technology B2B services for the promotional products industry. The Manager, ESP Data Coordination will oversee the solicitation and management of product and member demographic data, ensuring efficient operations and exceptional support for supplier members while fostering innovation and operational excellence.

AdvertisingEducation

H1B Sponsor Likely

Responsibilities

Lead and Develop Team: Recruit, train, and mentor Data Coordination staff; conduct performance evaluations; foster a culture of accountability and continuous improvement

Optimize Operations: Monitor workflows, analyze performance metrics, and implement process enhancements to meet service-level agreements and departmental goals

Support Strategic Initiatives: Partner with the Assistant Director and Director of Data Management & Optimizations to align departmental objectives with organizational strategy; contribute to best practices for data quality and client satisfaction

Ensure Data Integrity & Compliance: Maintain and enforce data governance standards; develop procedures to ensure accuracy, timeliness, and security of product and member demographic data

Enhance Client Experience: Serve as a trusted advisor to supplier members; resolve escalations promptly; collaborate cross-functionally to ensure accurate data presentation and superior service delivery

Drive Innovation: Identify emerging trends and recommend technology or process improvements to support scalability and efficiency

Reporting & Analytics: Prepare and present reports on data quality, operational performance, and improvement initiatives to leadership

Qualification

Data governanceCustomer relationship managementOperations managementAI toolsData analysisMicrosoft Office SuiteCommunication skillsProblem-solving skillsTime management skills

Required

Bachelor's degree (or equivalent) in Business Administration, Operations Management, or a related field such as Hospitality Management or Marketing

3–5 years of experience in operations or customer service management work experience

Demonstrated ability to organize, analyze, and interpret data, including researching and resolving data discrepancies and implementing corrective actions to maintain data integrity

Proven success in building and maintaining customer relationships to enhance service offerings and deliver exceptional experiences

Strong communication, problem-solving, and time management skills with the ability to manage multiple priorities effectively

Proficient in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint (intermediate level or higher)

Preferred

Experience leveraging AI tools and automation technologies to enhance operational efficiency and streamline workflows is a plus

Demonstrated curiosity and proactive approach to adopting innovative technologies and process improvements to drive scalability and continuous optimization

Benefits

Medical, Dental, and Vision coverage, available on day one of employment.

Paid maternity and paternity/bonding leave (12 weeks paid for birthing/primary parent and 4 weeks paid for secondary parent) and a parent support group.

12 weeks of paid daycare for new parents (14 weeks at our onsite daycare center, Lots of Love).

Free Health and Wellness programs.

Free 24/7 access to Magellan Employee Assistance Program and Teladoc.

Day one 401(k) with company match.

Paid holidays, floating days, and paid time off (PTO).

Office amenities with onsite café, Starbucks, 24/7 free gym access and classes, onsite daycare, EV charging stations, creative spaces such as our community garden club, music room, art room, and relaxation space.

Company

Advertising Specialty Institute

The Advertising Specialty Institute (ASI) is the largest media, marketing and education organization serving the promotional products industry.

Founded in 1950

Feasterville Trevose, Pennsylvania, USA

201-500 employees

http://asicentral.com/

H1B Sponsorship

Advertising Specialty Institute has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (3)

2022 (4)

2021 (1)

2020 (4)