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Medidata Solutions · 22 hours ago

Senior Instructional Designer (Learning Solutions Designer)

New Jersey, United States

Contract

Hybrid

Senior Level

$80K/yr - $106K/yr

5+ years exp

Medidata Solutions is powering smarter treatments and healthier people through digital solutions to support clinical trials. The Senior Instructional Designer will proactively own the customer learning experience and manage the delivery of training materials for Medidata's products.

Cloud Data ServicesInformation TechnologyRisk Management

Growth Opportunities

Hiring Manager

Eric Marcus

Responsibilities

Proactively own the customer learning experience for your assigned scope of Medidata Solutions

Manage the on-time and quality correct delivery of your assigned scope of deliverables, including successful fulfillment of activities involved in the planning, design, development, implementation, delivery, maintenance, and continuous improvement of Medidata customer product training materials

Learn, and contribute to continuous improvement of, the Medidata Solutions and Global Education processes and technologies required to successfully fulfill your role

Proactively collaborate with colleagues, SMEs, and stakeholders to produce impactful learning results

On a continuous learning basis, integrate voice-of-the-customer (VOC) feedback into requirements and outcomes

Demonstrate clear and enabling communication to drive successful outcomes and foster a community of mutual support across teams and projects

Proactively develop and deliver real-time status reporting and presentations, including technical information, regarding scope of work, specific projects, or schedules

Develop and conduct workstreams, working teams, and work groups to enable the successful delivery of targeted outcomes using consensus agreement and continuous feedback leadership models

Provide direct supervision to contracted professional individual contributors and/or skilled, support individual contributors (e.g., technicians, designers, support personnel). Product Knowledge

Learn and maintain the Medidata product knowledge as required to develop impactful education and training materials used by Medidata customers, partners, and employees. As required, author and produce course materials

Qualification

Instructional DesignLearning TheoriesSCORMArticulate StorylineGoogle WorkspaceCamtasiaVideo LearningAgile PracticesCommunicationTeam LeadershipTime ManagementPositive AttitudeSelf-Motivated

Required

Independently establish and maintain strong, productive partnerships and enabling interactions with colleagues, management, functional peer leads, subordinate supervisors, company SMEs, and other stakeholders

Consistently practice and demonstrate professionalism and positivity in all interactions. Be a great advocate for the customer and a collective representative of Medidata Global Education. Gain the cooperation of others as needed to achieve targeted objectives

Ability to serve as a trusted advisor to manager, peers, and SCE unit/sub-units; contribute, as required, to maintain a productive, delightful culture of work, meet targets, innovate, and resolve issues

Advanced knowledge of learning theories and instructional design models (e.g., ADDIE), information mapping, persona, and learning path development

Proficient in Instructional Design, SCORM, Articulate Storyline, Confluence, Google Workspace (G Suite), PhotoShop, Camtasia

Exceptional team/project manager, leader, and demonstrated experience as a role model for a team of Instructional Designers

Skills and expertise in technical lesson and curriculum planning, video learning and development, eLearning and ILT course content development

Excellent verbal and written communication & presentation skills

Ability to learn and understand software products and write structured course content in a consistent fashion, using content models and adhering to established governance models

Excellent partnership, peer-peer collaboration, and organizational/time management skills

Positive, responsive, and proactive leader comfortable managing change and innovating in support of targeted objectives

Self-motivated, able to assume responsibility and accountability for working autonomously in a professional manner

Ability to understand and communicate concepts quickly and accurately

Experience with International English, JIRA/Confluence agile practices, and L&D localization best practices

Experience working with Agile Software development teams

Must be able to work independently and effectively within tight deadlines in a fast-paced, software development environment

SaaS experience, and knowledge of Gauge platforms and Gainsight, is a plus

Bachelor's degree required; or equivalent years of experience

Minimum 5 years of experience in a global, technical Instructional Designer role with relevant curricula/courseware development experience

Leadership and expertise in agile content management practices and experience working on an agile software development team