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Highmark Health · 1 month ago

Business Process Analyst

United States

Full-time

Remote

Mid Level

$50K/yr - $91K/yr

3+ years exp

Highmark Health, through United Concordia Dental, is seeking a Business Process Analyst to enhance underwriting operations and financial strategies. The role focuses on process optimization and supporting underwriting functions by leveraging data to drive strategic decisions and operational excellence.

Health CareHospital

No H1B

U.S. Citizen Only

Responsibilities

Create comprehensive process maps and documentation for underwriting procedures, identifying current state operations, future state recommendations, and potential financial impacts

Develop desktop procedures and training materials specific to underwriting functions, ensuring clarity for audit and compliance

Collaborate closely with underwriters to analyze existing processes and tools, identifying opportunities for financial efficiency, risk mitigation, and improved quote/renewal turnaround times

Conduct analyses to quantify the financial impact of proposed process changes or tool enhancements, ensuring data-driven recommendations

Actively participate in and support project meetings related to underwriting system enhancements, financial modeling tool development, and overall operational efficiency initiatives, ensuring the underwriting perspective is well-represented

Support underwriting workloads by calculate rates utilizing Company rating algorithms, adjusting accordingly to cover questionable claim patterns or unusual situations not otherwise contemplated within the standard formula

Qualification

Business Process ImprovementBusiness Process MappingFinancial AnalysisBusiness AnalysisProject ManagementCollaborative Problem SolvingBusiness Process DesignBusiness RequirementsAnalysis of business problems/needsWritten & Oral Presentation Skills

Required

MUST BE A US CITIZEN

High School Diploma/GED

3 - 5 years of experience in a Business Analyst or Business Process Analyst role or experience in a related operational area (e.g. claims, billing, customer service, etc.)

Preferred

Bachelor's Degree in finance, Accounting, Economics, Business Administration, or a related field

Experience in a financial analysis, underwriting support, or actuarial support role is highly desired. Strong understanding of financial concepts, risk assessment, and insurance product lifecycles