Director of Member Engagement - PS MIA jobs in United States
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PS · 1 month ago

Director of Member Engagement - PS MIA

positionMiami, FL
timeFull-time
remoteHybrid
seniorityDirector/Executive
date6+ years exp

PS is redefining the way the world travels by building and operating private airport terminals that offer a luxurious travel experience. The Director of Member Engagement will be responsible for developing sales strategies, conducting market analysis, and enhancing brand presence to secure high-end clientele.

Air TransportationCommercialHospitalityTransportationTravelTravel Accommodations

Responsibilities

Conduct in-depth market analysis to assess local demographics, consumer behavior, emerging trends, and competitive landscape
Develop and implement a market-specific sales strategy to increase travel bookings, group bookings, and high-end clientele acquisition
Initiate and maintain a high volume of outbound sales activity, including calls, emails, and prospecting campaigns to target accounts and strategic partners
Serve as a local brand ambassador, attending community events and industry functions to elevate brand presence and secure new business
Respond to inbound inquiries with efficiency and personalization, ensuring a luxury-level experience from the first point of contact
Customize proposals, site tours, and presentations for high-end clients, planners, and influencers, highlighting PS unique offerings
Collaborate with Member Engagement, Member Services Teams and Operations teams to align messaging, offers, and guest/member experience strategies
Maintain accurate records in CRM systems, track client interactions, and produce reports on sales performance, lead conversion, and market insights

Qualification

Sales strategy developmentLuxury hospitality experienceCRM systems proficiencyMarket analysisData analysisEvent planningCommunicationPresentation skillsCross-functional collaboration

Required

Bachelor's degree in Hospitality, Business, Marketing or a related field
6+ years of progressive sales experience in HNW luxury hospitality, travel, or lifestyle sectors
Proven track record of meeting or exceeding sales targets in high-touch environments and motivated by being a part of a high-performing, competitive sales team
Sophisticated understanding of luxury service expectations
Excellent communication and presentation skills with a natural ability to influence C-suite executives and decision makers
Tech-savvy with proficiency in CRM systems, data analysis, and virtual presentation tool with confidence to report performance metrics
Willingness to travel locally and regionally
Ability to adapt to the changing needs of a new, high growth business and collaborate cross functionally with multiple departments and stakeholders is critical
Ability to plan and execute local events and activations

Company

PS

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PS operates as a private terminal serving all commercial airlines.
dateFounded in 2017
location
Los Angeles, California, USA
people-size201-500 employees
web-link
https://reserveps.com

Funding

Current Stage
Growth Stage
Total Funding
unknown
2024-08-22Acquired

Leadership Team

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Jordi Mena
Chief Financial Officer
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Sage Gregory
Brand & Partnerships Manager
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