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The California State University · 1 month ago

Student Financial Center Advisor (Student Services Professional II)

San Diego, CA

Full-time

Onsite

Entry Level

$5,083/mo - $7,228/mo

2+ years exp

California State University is seeking a Student Financial Center Advisor to support student success through proactive financial guidance and retention initiatives. This role involves advising students on financial options, conducting data analysis, and leading educational outreach programs to enhance financial literacy and retention.

EducationHigher EducationUniversities

Culture & Values

No H1B

U.S. Citizen Only

Responsibilities

Implement proactive outreach and financial support programs to identify and assist students experiencing financial hardship and promote retention

Advise students on financial options and resources to resolve outstanding balances and support continued enrollment

Analyze student account data and generate reports to inform program decisions and enhance financial success initiatives

Lead workshops and campaigns that educate students and families on financial literacy, deadlines, and payment planning

Partner with campus departments and community organizations to connect students with financial and basic needs resources

Qualification

Financial aid knowledgeData analysisStudent counselingCommunication skillsOrganizational skillsInterpersonal skillsTime-managementPresentation skillsCollaboration

Required

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth

A master's degree in a job-related field may be substituted for one year of the professional experience

Strong communication and interpersonal skills to engage effectively with students, families, school staff, and colleagues in a professional and supportive manner

Ability to explain complex policies, processes, or decisions clearly and compassionately to diverse audiences

Commitment to expanding educational access and supporting student success, particularly for those from economically or educationally disadvantaged backgrounds

Strong organizational and time-management abilities to handle multiple priorities in a fast-paced, detail-oriented environment

Ability to maintain professionalism, diplomacy, and sound judgment in sensitive or high-pressure situations

Collaborative approach to working with others, fostering cooperation and mutual understanding across departments or stakeholder groups

Proficiency in preparing and delivering clear, engaging presentations or communications that reflect the mission and values of the institution

Capacity to interpret and apply regulations, policies, and procedures while maintaining fairness and flexibility

Preferred

Skill in analyzing student information (academic, financial, or personal) to provide individualized guidance and equitable solutions

Knowledge of financial aid, scholarships, or related student support processes, including deadlines, documentation, and compliance requirements

Benefits

Generous Time Off : 15 paid holidays, vacation, and sick leave.

Retirement : CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.

Health Coverage : Medical, dental, and vision options at low or no cost.

Education Support : CSU tuition fee waiver for employees and eligible dependents.

Optional Offerings : FlexCash, life and disability insurance, legal and pet plans.

Campus & Community : Access to the library, campus events, employee groups, and volunteer and social activities.

Company

The California State University

Glassdoor4.1

The California State University is the largest system of four-year higher education in the country, with 22 campuses, 56,000 faculty and staff and more than 450,000 students.

Founded in 1947

Long Beach, California, USA

10001+ employees