Bangladesh Honda- People, Career & Culture · 1 month ago
Senior Executive_Parts Planning & Sales Administration
Boon, IN
Full-time
Onsite
Senior LevelBangladesh Honda Private Limited is focused on providing excellent after sales support to achieve high customer satisfaction towards the Honda brand. The Senior Executive in Parts Planning & Sales Administration will manage internal and external issues, assist dealers, prepare performance reports, and develop sales strategies to enhance customer satisfaction and market share.
Automotive
Responsibilities
Handle & resolve internal and external issue promptly with appropriate countermeasure together with respective Unit/ Section/ Department/ Division PIC
Assist Dealer by actively communicate with Dealer Principal to resolve operational issue by proposing appropriate action plan to Dealer & Management according to unit functions responsibility
Prepare regular reports on departmental performance, including sales, monthly parts sales forecast and projects progress
To undertake any others project, tasks & duties assigned by superior from time to time
Assist immediate superior to manage & monitor respective Unit/ Section subordinates on task delegation & provide necessary guidelines/ instructions to subordinates & monitor subordinates progress efficiently
Implement and monitor standard operating procedures (SOPs) to maintain high-quality and high-efficient service
Lead, mentor and develop a team of employees, fostering a positive and productive work environment
Conduct performance evaluations and provide feedback to team members. Help to them to improve/ grow and success as a team
Utilize data analysis to make informed decisions and improve department operations
Develop and execute sales and marketing strategies to increase parts sales and achieve company goals
Collaborate with the marketing team to create promotional materials and campaigns, at the same time, promoting genuine spare parts
Analyze market trends, understand the industry of motorcycle spare parts, competitor activities and able to identify opportunities and threats
Increase, retain & ensure satisfaction of internal and external customer towards Honda services & brand by conducting and implementing excellent customer service support
Develop and implement strategies to enhance market share, profitability company’s market position and achieve business goals
Qualification
Required
Provide excellent after sales support to achieve high customer satisfaction towards Honda brand
Handle & resolve internal and external issue promptly with appropriate countermeasure together with respective Unit/ Section/ Department/ Division PIC
Assist Dealer by actively communicate with Dealer Principal to resolve operational issue by proposing appropriate action plan to Dealer & Management according to unit functions responsibility
Prepare regular reports on departmental performance, including sales, monthly parts sales forecast and projects progress
To undertake any others project, tasks & duties assigned by superior from time to time
Assist immediate superior to manage & monitor respective Unit/ Section subordinates on task delegation & provide necessary guidelines/ instructions to subordinates & monitor subordinates progress efficiently
Implement and monitor standard operating procedures (SOPs) to maintain high-quality and high-efficient service
Lead, mentor and develop a team of employees, fostering a positive and productive work environment
Conduct performance evaluations and provide feedback to team members. Help to them to improve/ grow and success as a team
Utilize data analysis to make informed decisions and improve department operations
Develop and execute sales and marketing strategies to increase parts sales and achieve company goals
Collaborate with the marketing team to create promotional materials and campaigns, at the same time, promoting genuine spare parts
Analyze market trends, understand the industry of motorcycle spare parts, competitor activities and able to identify opportunities and threats
Increase, retain & ensure satisfaction of internal and external customer towards Honda services & brand by conducting and implementing excellent customer service support
Develop and implement strategies to enhance market share, profitability company's market position and achieve business goals
Company
Bangladesh Honda- People, Career & Culture
Bangladesh Honda Private Limited (BHL) operates in a single industry segment in Bangladesh under a joint venture between Honda Motor Company Limited, Japan and Bangladesh Steel and Engineering Corporation (State Own Corporation) under The Ministry of Industry, The Peoples Republic of Bangladesh.
Founded in 2012
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase