Edgewell Personal Care · 1 day ago
Customer Supply Chain Manager
St Louis, MO
Full-time
Hybrid
Mid, Senior Level
$96K/yr - $144K/yr
2+ years expEdgewell Personal Care is a vibrant global community dedicated to personal care products. The Customer Supply Chain Manager is responsible for managing and improving supply chain processes and data flow, driving change across the organization, and overseeing a team of Customer Service colleagues to meet customer supply chain objectives.
Consumer GoodsHealth CareManufacturingSales
Responsibilities
Enhance colleague development and enrichment for succession planning and organizational effectiveness
Oversee the development and coaching of new upcoming 'Supply Chain Managers'
Drive Proactive Collaboration/ Partnership integration with Customers
Creates and oversees supply chain strategies and account plans for the key strategic accounts as well as total account base
Utilizes Analytics to determine feasibility impacts of supply chain improvements and/or opportunities
Use toolbox (Lean, Analyses, and Customer Systems) to improve supply chain efficiency for top customers within channel
Collaborate with peers to develop key initiatives or link projects across channels
Represents Customer Service Organization with Channel ownership
Oversees the implementation of selected supply chain process improvements
Assess, document, and monitor how Edgewell’s supply chain processes and the customer’s supply chain processes function, align, and link together. Resolve major/systemic supply chain issues affecting order management and the customer's supply chain performance/Vendor Performance Measurement Systems results
Responsible for leading, training, and coaching Customer Service colleagues including salary administration, formal reviews, and succession planning
Effectively manages team to meet or exceed customer’s supply chain objectives. Leads team in projects improving customer service
Participates in benchmark and best practices supply chain information and internalizes for use within Edgewell
Qualification
Required
Bachelor's degree and 2 years Customer Service or related experience or 10 years Customer Service or related experience
Strong interpersonal and business communication skills – both written and verbal
Strong results focus and goal achievement skills
Ability to work in a team environment and solve problems
Strong analytical, organizational, planning skills, and project management skills
Supervisory experience
Team building, facilitation, coaching and conflict resolution skills
Preferred
Supply Chain Certification
Knowledge of order management, reporting, and pricing and invoicing applications
MS Office products
Flow-charting
Benefits
Participation in an incentive program linked to performance
Company
Edgewell Personal Care
Edgewell Personal Care manufactures and markets a diversified range of personal care products.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2015-07-01IPO
Leadership Team
Rod Little
President & Chief Executive Officer
Jessica Spence
President of Edgewell Personal Care’s North America Business
Recent News
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