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NYC Health + Hospitals · 6 days ago

Personnel Labor Relations Associate

New York, NY

Full-time

Onsite

Entry, Mid Level

$60K/yr - $75K/yr

2+ years exp

NYC Health + Hospitals is the largest public health care system in the United States, providing essential services to over one million New Yorkers annually. The Personnel Labor Relations Associate will coordinate and implement various personnel and labor relations functions, ensuring compliance with policies and regulations while supporting recruitment, onboarding, and employee relations activities.

Health CareHome Health CareHospitalMedicalNursing and Residential Care

Responsibilities

Advertises staffing needs; recruits, screens and facilitates placement of candidates for employment; and participates in recruitment events, as needed

Ensures that applicable positions are filled through the civil service testing and selection process, including staffing and attending hiring events and participating in interviews, while maintaining compliance with all relevant civil service and NYC Health + Hospitals laws, rules and regulations

Coordinates the onboarding of new hires and transfers, including background investigations, civil service processing, work/education verification, data entry, and review of employment documents

Reviews and processes employment transactions (e.g., promotions, salary adjustments, data changes) in PeopleSoft, and issues corresponding notifications

Resolves and/or appropriately redirects employee assistance, employee relations, and labor relations inquiries and issues, as necessary

Implements, coordinates, and monitors training activities, including employee orientation programs and annually required trainings; may analyze training needs and propose recommendations

Coordinates the monitoring and maintenance of performance management programs and records, ensuring that evaluations are completed in accordance with applicable procedures; provides notifications and assistance to employees and supervisors, as needed

Maintains regulatory compliance by ensuring the accurate completion and periodic auditing of personnel and background records; issues prompt notifications regarding inconsistencies and employee credential expirations; prepares related reports, as necessary

Assists in collective bargaining negotiations, arbitration, mediation and other proceedings by collecting and preparing relevant information and supporting documentation; may participate in calculating cost estimates and conducting other analyses pertaining to union requests

Participates in processing and investigating employee grievances, assists with recommendations for effective resolutions, and may meet with employees and their representatives to provide requested information

Administers employee benefit plans and programs, and assists employees with options, enrollment, and changes

Coordinates the collection, analysis, and presentation of workforce-related data, including recruitment/retention reporting and wage and salary analyses

Participates in internal/external quality assurance/performance improvement (QA/PI) activities, programs, and training, as required

May participate in special projects to determine the effectiveness of various personnel programs, and may engage in policy studies involving alternatively proposed programs, policies and procedures

May be responsible for supervising and training newly-hired and incumbent staff

Performs other related duties, as assigned

Qualification

Human Resources ManagementLabor RelationsPeopleSoftNYC Health + Hospitals codesOnBaseAdvanced ExcelEmployee RelationsTalent AcquisitionCustomer ServiceDevelopment

Required

Bachelor's Degree from an accredited college or university in Human Resources Management, Labor Relations, Public Relations, Healthcare Administration, or a related discipline

Associate's Degree from an accredited college or university in Human Resources Management, Labor Relations, Public Relations, Healthcare Administration, or a related discipline and two (2) years of relevant experience in human resources or personnel administration, labor relations, employee relations, learning and development, talent acquisition, customer service (providing information and resolving customer concerns), or a related administrative support function

High School Diploma or its educational equivalent and four (4) years of relevant experience, as described in '2' above