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Bank of Southern California · 1 month ago

Loan Servicing Coordinator

Irvine,CA,US

Full-time

Onsite

Mid Level

$35.50/hr - $41/hr

3+ years exp

Bank of Southern California is seeking a Loan Servicing Coordinator responsible for reviewing and processing loan documents. The role includes ensuring accuracy in documentation, managing filing systems, and handling customer inquiries related to loan servicing.

BankingCommercialFinanceFinancial Services

Responsibilities

May complete callback of daily loan system reports to ensure proper payment posting, exception corrections and loan data

Review tickler reports to ensure collateral insurance and other ticklers are being monitored and followed, including, but not limited to, receiving collateral

“Board the loan” onto the loan system, ensuring that the appropriate information is entered in the correct system fields (ticklers, flex date fields, addenda’s, etc.)

Disburse loan proceeds and fees paid per Disbursement Authorization

Prepare are modification loan documentation on Laser Pro as assigned by Supervisor

Secures collateral and other documentation in safekeeping (documentation file). Prepares and manages credit and non-negotiable document files

Processes loan payments, loan draws and advances, including, but not limited to Construction advances

Process Participation payments/advances and forward to appropriate participant per Participation Certificate

May be required to process Guidehouse SBA 1502 Report

Maintains record keeping for loan system, which may include balancing loan activity, preparing general ledger entries, verifying data entry, and correcting any errors or maintenance issues

Maintain credit files in an up-to-date condition. Manage file systems of retention storage and other related matters

Handle incoming mail, including but not limited to, receiving, sorting, copying, and filing

Quotes loan balances, payoffs and payment information to customers, lending officers and processors

Process paid loans, including, but not limited to, Customer letter, “release” collateral

Reply to Demands for Payoff. (First Notify Loan Officer following that a demand has been received)

Responds and researches exceptions reported by loan officers/loan processors; responds to customer inquiries

Responds to credit verification and payoff requests

May process charge-offs or non-accrual loans; maintains accurate records on non-accrual billed loans

Prepare are modification loan documentation on Laser Pro as assigned by Supervisor

Qualification

Laser ProMicrosoft OfficeMathematical abilityAnalytical skillsCustomer serviceBanking experienceLending experienceTime managementOrganizational skillsWritten communicationVerbal communicationInterpersonal skillsTeamworkDetail-orientedFeedback acceptance