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Automattic · 1 month ago

Partner Manager, Automattic for Agencies (Spanish Speaking)

United States

Full-time

Remote

Senior Level

$140K/yr - $170K/yr

5+ years exp

Automattic is a company that develops and maintains a variety of web products, including WordPress.com and WooCommerce. They are seeking a Partner Manager to strategically execute growth by nurturing relationships with digital agencies, driving lead generation, and supporting joint revenue goals.

Computer Software

Comp. & Benefits

Responsibilities

Drive sales of Automattic products through partner channels with Digital Agencies, identifying new opportunities for revenue generation

Identify, source, and develop growth strategies to increase agency partners’ book of business

Monitor and report on sales performance and adjust strategies as needed

Take ownership of all aspects surrounding agency account management. This includes cultivating relationships, implementing go-to-market (GTM) strategies, escalating technical emergencies, and conducting business reviews

Monitor the health of the agency's clients’ sites using Automattic products, and manage retention risks

Identify, recruit, and onboard partners who align with the A4A program growth strategy, and who will benefit from a close relationship with our product suite and team

Build multiple champions within each digital agency, and understand their business strategy, organizational structure, and go-to-market focus

Become the agency’s trusted advisor

Provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions

Collaborate on marketing and sales enablement programs for partners with respective BU’s

Attend and support Flagship WordCamps, potential sponsorships, and partner events to drive lead generation and increase brand visibility

Collaborate cross-functionally with internal and external Business Unit (BU) teams, including Marketing, Sales/CS, Happiness, Product, and Executive Leadership

Gather feedback from partners to improve products, services, and the overall partnership experience

Advocate for partner needs within Automattic or the partner’s respective BU niche

Stay informed about industry trends, competitor activities, and market developments

Use market insights to refine partnership strategies

Ensure partners adhere to agreed-upon standards and compliance requirements

Seek ways to enhance the overall partner ecosystem within Automattic

Qualification

SaaS Channel SalesPartner ManagementWordPress ecosystemAnalytical skillsCustomer serviceDynamic PresentationInterpersonal skillsSpanish speakingTime ManagementAdaptability

Required

5+ years of experience in SaaS Channel Sales or Partner Management roles, preferably in the WordPress ecosystem

Proven track record of achieving revenue targets

Experienced in structuring a partnership business, owning prioritization and ROI monitoring, and reporting to the organization

Strong analytical and critical thinking skills, and hands-on approach to identifying business opportunities and penetrating new accounts

Excellent customer service skills and a creative approach to solving issues with out-of-the-box solutions

Proven success in developing effective execution strategies within the book of business to drive mutually beneficial partnerships between agency accounts and the company

You're a self-starter, proactive, and able to handle uncertainty while demonstrating your own initiative

Efficient Time Management: Ability to prioritize tasks and reprioritize as needed

You have experience working across multiple business units comprising many stakeholders and influencing factors. You can work well as part of a team and as an individual contributor

Dynamic Presentation Skills: adept at presenting to individuals and groups, including C-level executives, in person or virtually

Excellent interpersonal and communication skills to effectively collaborate with internal and external teams

Ecosystem Familiarity: experienced with Automattic's brands and vast product suite within the WordPress ecosystem as well as other key brands and third-party products/solutions that agencies leverage, such as hosts, dev tools, etc

Ability to grasp and communicate technical concepts effectively to technical and non-technical audiences

Willingness and ability to travel domestically and internationally to build relationships with partners at events such as flagship WordCamps

Adaptable to new technologies, industry trends, and changes in the competitive landscape

We require a Spanish-speaking Partner Manager for the South American Market