Cedar Valley Exteriors · 1 month ago
Field Sales Support FSS P-NH
Portsmouth, New Hampshire, United States
Full-time
Onsite
Entry, Mid Level
$50K/yr - $80K/yrCedar Valley Exteriors is seeking a detail-driven and highly organized Sales Team Support Specialist with direct experience in the roofing and siding insurance restoration industry. This role is vital in supporting the sales team by handling critical tasks related to insurance scope review, supplement preparation, and ensuring accurate project documentation before build day.
ConsultingReal Estate
Responsibilities
Review insurance estimates (primarily Xactimate scopes) for residential roofing and siding projects
Identify missing or underpaid line items and prepare detailed supplement packages with proper documentation and justifications
Communicate directly with insurance adjusters and carrier representatives to negotiate supplements and scope revisions
Collaborate with the sales team to confirm approved work scope aligns with signed contracts and customer expectations
Assist in creating and maintaining job files, contracts, material orders, and internal project checklists
Upload and track documents and communication in project management software (e.g., AccuLynx, JobNimbus)
Ensure crews have accurate build information and that jobs are scheduled in coordination with material and labor availability
Stay current with local building codes, manufacturer requirements, and insurance guidelines to support accurate scope and supplement development
Support ongoing internal training and process improvements related to insurance restoration workflows
Qualification
Required
Experience in roofing/siding sales support, insurance supplementing, or storm restoration
Working knowledge of Xactimate scopes, roof measurements, and siding system components
Familiarity with insurance claims processes in storm restoration (hail, wind, etc.)
Excellent communication and negotiation skills for dealing with insurance reps and internal teams
Highly organized and capable of managing multiple job files and deadlines
Experience with roofing CRMs/project management platforms (e.g., AccuLynx, JobNimbus, Roofr, etc.)
Proficiency in Microsoft Office (Excel, Word) and PDF editing tools
Preferred
Prior experience working with roofing contractors, insurance restoration firms, or public adjusters
Xactimate proficiency or certification is a strong plus
Familiarity with EagleView, Hover, or similar measurement tools
Knowledge of common roofing and siding manufacturer specifications (GAF, CertainTeed, LP SmartSide, etc.)
Bilingual (English/Spanish) is a plus
Benefits
Paid time off and paid holidays
Opportunity for growth in a family-owned fast-paced, high-volume restoration company
Supportive family team culture and ongoing training
Company
Cedar Valley Exteriors
Cedar Valley Exteriors is an Exterior Restoration firm in Minneapolis, Minnesota.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Frankie M.
President/CEO
Company data provided by crunchbase