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Bitso · 2 days ago

Fraud Analytics Investigation Manager

Latin America

Full-time

Onsite

Mid, Senior Level

4+ years exp

Bitso is the leading cryptocurrency platform in Latin America, dedicated to developing the cryptocurrency ecosystem and enabling financial inclusion. The Fraud Analytics Investigation Manager will lead the new Investigation Unit, applying advanced analytical techniques to monitor and respond to emerging fraud trends, while conducting deep-dive investigations and shaping the strategic direction of the team.

BitcoinCryptocurrencyFinancial ExchangesFinancial ServicesFinTech

Comp. & Benefits

Responsibilities

Lead the New Investigation Unit

Act as the first hire for this new team, taking ownership of its roadmap, priorities, and long-term vision

Map out the needs for the team's future, including defining additional roles, required skills and new tools to adopt as the unit grows

Design and build monitoring dashboards, alerts, and other tools to proactively identify suspicious activity and emerging fraud trends

Conduct end-to-end analysis and manual forensics to uncover new fraud methodologies lead investigations into systemic fraud cases (e.g., mule rings, internal fraud, advanced scams), and manage significant incidents from start to finish

Work closely with the rest of the Fraud Prevention team to translate findings into effective rules and processes, and to ensure proper regulatory reporting when required

Partner with Product and Engineering teams to recommend system improvements and ensure fraud requirements are integrated into their roadmaps

Qualification

Data analyticsFraud preventionSQLPythonEnd-to-end investigationsAnalytical skillsBig data technologiesVersion controlCommunication skillsLeadership abilities

Required

Bachelor's degree in Finance, Statistics, Economics, or a related quantitative field

Minimum of 4 years of experience in data analytics, with a strong focus on fraud prevention in e-commerce, fintech, or a related industry

Proficiency in SQL; hands-on experience with Python or R for data analysis

Demonstrated experience in end-to-end investigations, including both analytical and manual forensics, preferably in cross-border fintech or crypto environments

Excellent written and verbal communication skills in English, with the ability to present complex findings to both technical and non-technical stakeholders

A results-oriented mindset with a proven track record of impactful delivery

Advanced analytical and problem-solving skills, capable of building prevention systems and leading complex investigations

Exceptional communication and stakeholder management skills

Strong leadership and coaching abilities, with a capacity to balance tactical oversight with long-term strategic vision