Essence of Work From Home · 1 month ago
Remote Customer Support Associate
United States
Full-time
Remote
New Grad, Entry LevelEssence of Work From Home is seeking a motivated and reliable Remote Customer Support Associate to join their growing team. The role focuses on providing exceptional client experiences through timely support via email, chat, and phone while maintaining accurate records and collaborating with internal teams to enhance client satisfaction.
Events Services
Responsibilities
Provide timely, professional support to clients via email, chat, and phone
Assist with scheduling, follow-ups, and general administrative tasks
Maintain accurate records and document client interactions
Collaborate with internal teams to resolve issues and improve overall client satisfaction
Identify opportunities to enhance processes and improve the client experience
Qualification
Required
Strong written and verbal communication skills
Excellent organizational and multitasking abilities
Comfortable using digital tools, email, and chat platforms for remote work
Ability to work independently while managing priorities effectively
Preferred
Previous experience in customer service, administration, or support is a plus but not required
Benefits
Flexible remote work schedule
Professional development opportunities and access to training programs
Collaborative and supportive team culture
Access to company resources and tools to ensure success
Exclusive employee perks
Company
Essence of Work From Home
We believe that creativity doesn’t need a desk, and excellence can be delivered from any corner of the world.
Founded in 2015Fort Lauderdale, US
2-10 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase