Client Success Representative jobs in United States
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VTS · 17 hours ago

Client Success Representative

positionNew York, New York, United States
timeFull-time
remoteOnsite
seniorityEntry Level
money$60K/yr - $75K/yr
date1+ years exp

VTS is a technology company revolutionizing the commercial real estate industry. The Client Success Representative will engage with clients, utilize AI tools, and collaborate with teams to enhance client retention and success.

Asset ManagementBig DataEnterprise SoftwareFinTechLeasingMobile AppsProfessional ServicesPropTechSaaSSoftware

Responsibilities

Be quickly trained in world-class SaaS CS techniques and real estate fluency
Use cutting-edge tools to automate busywork so you can focus on learning, experimenting, and connecting with decision-makers at some of the most influential CRE firms on the planet
Collaborate closely with CS mentors, marketing partners, and senior leadership to contribute directly to client retention
See a clear path for promotion to Client Success Manager roles and beyond. Our top CSMs and leaders started in this seat
Be part of a scaling team where every win matters and every voice is heard
Form relationships with senior decision makers, asset managers and brokers at the top commercial real estate firms across the country

Qualification

SaaS experienceClient Success techniquesCommercial Real Estate (CRE)Sales experienceCuriosityGoal-driven mindsetTeam collaborationAdaptability

Required

You bring 1+ years of professional experience
You're curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment
You embrace new tools and technologies to work smarter and faster
You thrive on structure, love hitting goals, and get fired up by being part of a team that's building something big

Preferred

Bonus if it's in CRE, SaaS, or sales

Benefits

Comprehensive health benefits (including dental and vision)
Pre-tax commuter benefits
401(k) plan
Quarterly happy hours
Wellness events
Clubs
Team lunches
Education stipend
Flexible PTO policy
Generous family leave program

Company

VTS

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VTS is a real estate CRM software company bringing together landlords, brokers, and tenants to make deals happen.
dateFounded in 2012
location
New York, New York, USA
people-size501-1000 employees
web-link
http://www.vts.com

Funding

Current Stage
Late Stage
Total Funding
$453.7M
Key Investors
CIBC Innovation BankingBrookfield GrowthInsight Partners
2022-09-06Series E· $125M
2022-03-03Debt Financing· $150M
2019-05-07Series D· $90M

Leadership Team

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Nicholas Romito
Founder & CEO
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Michael Longway
VP, Strategic Partnerships
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Recent News

Business Wire
San Francisco Emerges as the Nation’s Leading Office Market, Outpacing its Pre-Pandemic Average, Due to Exceptional Annual and Quarterly Increases in Demand
2025-10-30
WebProNews
AI Boom Drives 107% Surge in San Francisco Office Leasing
2025-09-29
The Real Deal
AI firms still hot for SD office space: VTS
2025-09-26
Company data provided by crunchbase