Senior Sales Operations Analyst jobs in United States
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Follett Software · 1 month ago

Senior Sales Operations Analyst

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
date5+ years exp

Follett Software is dedicated to empowering educators with transformative technology to enhance student success and district performance. As a Senior Sales Operations Analyst, you will optimize sales performance by creating insightful reports, dashboards, and predictive models to support sales strategy and commission planning.

Higher Education

Responsibilities

Design, develop, and maintain performance dashboards and operational reports for Sales and Executive Leadership using Salesforce, Excel, and BI tools
Deliver regular reporting on bookings, pipeline health, lead progression, win/loss metrics, and sales activity KPIs
Collaborate closely with sales leaders to define metrics that align with Follett’s go-to-market strategy
Own the creation and refinement of predictive models that improve sales forecasting accuracy
Provide actionable insights through historical trend analysis, cohort modeling, and segmentation
Highlight performance drivers and risks using data from Salesforce, Oracle, and other internal sources
Conduct annual territory alignment and optimization analysis based on historical data, opportunity volume, and sales capacity
Prepare and validate commission data and reports based on sales transactions, attainment thresholds, and quota structures
Partner with Finance and HR teams to support accurate and timely incentive compensation processing
Write complex SQL queries to extract, transform, and analyze large datasets from Salesforce, Oracle, and internal databases
Ensure data consistency and integrity across platforms and reports
Help define and maintain data governance processes that align with Follett Software’s standards for accuracy and trust
Other duties and tasks as assigned

Qualification

SQLSalesforceData analyticsSales operationsVisualization toolsBusiness acumenCommunication skillsCross-functional collaboration

Required

5+ years of experience in data analytics or sales operations, preferably within a SaaS or EdTech environment
Bachelor's degree in Business, Analytics, Computer Science, or a related field
Experience with visualization tools such as Tableau, Power BI, or Salesforce Analytics Cloud
Deep expertise in SQL for advanced querying and analysis
Strong working knowledge of Salesforce CRM, including custom reporting and dashboard creation
Background in supporting territory design, quota setting, or sales compensation programs
Understanding of K–12 market trends or experience in education software is a plus
Familiarity with Oracle ERP systems and cross-system data reconciliation
Demonstrated ability to present technical findings clearly to non-technical stakeholders
Excellent written and verbal communication skills
Ability to work independently, manage multiple priorities, and collaborate effectively in a cross-functional environment

Company

Follett Software

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Follett Software delivers technology to empower educators.
dateFounded in 1985
location
McHenry, IL, US
people-size1001-5000 employees
web-link
https://follettsoftware.com/

Funding

Current Stage
Late Stage

Leadership Team

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Britten Follett
CEO, Follett School Solutions Content
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Christopher Porter
Chief Executive Officer
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Company data provided by crunchbase