BSCO-HCP Engagement Operations Team Lead jobs in United States
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PwC · 1 month ago

BSCO-HCP Engagement Operations Team Lead

positionAAC Olivos
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

PwC is a global leader in risk and compliance services, focusing on helping organizations navigate complex regulatory landscapes. The HCP Engagement Operations Team Lead will provide advisory support, manage operational processes, and lead a team to ensure compliance and quality in service delivery.

AccountingBusiness DevelopmentConsultingFinanceFinancial ServicesTax Consulting
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H1B Sponsor Likelynote

Responsibilities

Supervise and mentor team members
Allocate workload, monitor progress, and ensure SLAs are met
Promote compliance, accuracy, and collaboration
Oversee HCP contracting, onboarding, FMV/tiering, and payment processes
Ensure processes are documented, standardized, and improved
Coordinate with cross-functional teams
Ensure adherence to SOPs and regulations (FMV, Sunshine Act, EFPIA)
Maintain audit-ready documentation and controls
Track and report KPIs (cycle times, accuracy, SLA adherence)
Identify trends and implement improvements
Provide updates to leadership and clients
Partner with Legal, Finance, and other stakeholders to resolve issues
Communicate risks, decisions, and status updates
Lead process optimization and training initiatives
Manage resourcing and performance feedback
Support adoption of Responsible AI and automation tools

Qualification

HCP operations experienceHCP compliance knowledgeTeam managementHCP engagement systemsProcess improvementData protection knowledgeInformation security knowledgeOrganizational skillsCommunication skills

Required

Bachelor's degree (Life Sciences, Business preferred)
5+ years in HCP operations or pharma industry support
Team management and operational leadership experience
Strong knowledge of HCP compliance requirements
Excellent organizational and communication skills
Proficiency in HCP engagement systems and reporting tools

Preferred

Familiarity with HCP lifecycle systems (CRM, ERP, AP)
Experience driving process improvements and meeting SLAs
Data-driven mindset with ability to present insights
Understand the importance of have a correct information management
Knowledge of Information Security and Data Protection
Correct Information Security Management

Company

PwC

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At PwC, we help clients drive their companies to the leading edge.
dateFounded in 1998
location
London, England, GBR
people-size10001+ employees
web-link
http://pwc.com

H1B Sponsorship

PwC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (509)
2024 (637)
2023 (484)
2022 (717)
2021 (697)
2020 (786)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Apparel Impact Institute
2023-09-19Grant

Leadership Team

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Havard Abrahamsen
CEO - Norway
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Alex Sladen
Director - Global Marketing, Media & Partnerships
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