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Chase · 1 month ago

Senior Director of Software Engineering

880 Powder Mill Rd, Wilmington, DE, 19803, US

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Chase is a leading financial services firm, and they are seeking a Senior Director of Software Engineering to lead multiple technical areas within the Machine Learning and Intelligent Operations group. This role involves managing cross-functional teams and driving the implementation of advanced ML and AI solutions to keep the firm at the forefront of industry trends and technological advances.

BankingFinancial Services

Responsibilities

Lead multiple technology and process implementations across departments to achieve firmwide objectives in machine learning, large language models (LLMs), search, and agentic systems

Directly manage strategic initiatives focused on the development, deployment, and monitoring of advanced ML and AI solutions

Provide leadership and high-level direction to cross-functional teams, overseeing the end-to-end lifecycle of AI/ML projects from ideation to production

Act as the primary interface with senior leaders, stakeholders, and executives, driving consensus and alignment across competing objectives in intelligent operations

Manage multiple stakeholders, complex projects, and large cross-product collaborations, ensuring best practices in model governance, data privacy, and ethical AI

Influence peer leaders and senior stakeholders across business, product, and technology teams to foster innovation and operational excellence

Develop high-performing teams of data scientists, ML engineers, and AI researchers

Qualification

Machine LearningArtificial IntelligenceLarge Language ModelsCloud Native ExperienceMLOpsTeam LeadershipProject ManagementDiversityInclusionTechnical ExpertiseCommunication Skills

Required

Formal training or certification on machine learning, artificial intelligence, LLM, search, and agentic systems concepts and 10+ years applied experience. In addition, 5+ year of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization

Experience developing or leading large or cross-functional teams of technologists, including data scientists, ML engineers, and AI researchers

Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale

Experience leading complex projects supporting system design, testing, and operational stability, including model development, validation, and continuous improvement

Experience with hiring, developing, and recognizing talent in diverse and inclusive environments

Extensive practical cloud native experience and expertise in ML/AI platforms and MLOps

Advanced degree (PhD or Master's) in Computer Science, Machine Learning, Artificial Intelligence, or related technical field

Deep expertise in LLM architectures, Retrieval-Augmented Generation (RAG), fine-tuning, and intelligent agentic systems

Strong background in search technologies, information retrieval, and knowledge management

Outstanding written and verbal communication abilities, with experience preparing and delivering impactful presentations and strategic recommendations