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Brookshire Grocery Company · 1 month ago

Fresh Operations Manager

Natchitoches,LA - 5696 Hwy. 1 Bypass

Full-time

Onsite

Entry, Mid Level

2+ years exp

Brookshire Grocery Company is a community-focused grocery retailer operating across multiple states. The Fresh Operations Manager is responsible for managing fresh perimeter departments, ensuring product quality, food safety, and inventory levels while promoting customer service and achieving store sales goals.

Retail

Responsibilities

Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding and disciplining partners; and scheduling, addressing complaints, and resolving problems

Ensures effective training of partners within the departments under their supervision

Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues

Responsible for maintaining and improving sales performance, cash flow, public relations, product quality, and work standards

Frequently required to open/close the store. Ensures the store is presentable for the customer shopping experience; makes certain adequate staff is available; ensures safety, responsiveness, and fiscal management of cash and monetary assets

Enforces quality control and food safety standards throughout multiple departments and ensures dated products are stocked and rotated properly. Maintains cooler and freezer organization

Conducts store inspections and takes appropriate action to ensure store conditions adhere to Company standards

Reviews planograms and executes effective merchandising plans to increase sales through displays, store layouts, and category management promotions. Ensures price and signage accuracy

Develops and implements initiatives and strategies for loss prevention and shrink reduction

Plans short-term strategic objectives aligned with supporting banner strategies, anticipates problems, and revises plans to account for changing circumstances

Assists in the direction of store operations and management of operating expenses to maximize cash flow, EBITDA, sales, gross margin, and net profit

Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures related to equipment handling, accident prevention, and occupational job practices

Displays exemplary customer service and acts as a role model for partners; enforces customer engagement standards by greeting customers, answering questions, and responding to customer complaints

Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork

Qualification

Retail grocery operationsFood safety certificationInventory managementCustomer serviceBasic mathematical skillsLeadership skillsMicrosoft OfficeCommunication skillsTime managementDetail oriented

Required

Minimum 18 years of age required

Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy

Associates Degree in related field and two or more years of related experience; or an equivalent combination of experience and/or higher education required

Must obtain Health Insurance Portability and Accountability Act (HIPAA) certification through Company LEARN/LMS program within 2 weeks of starting in role

Must obtain Tobacco/Alcohol certification (TABC/LACT/AATC/ABLE) through Company LEARN/LMS program within 2 weeks of starting in role where applicable

Must obtain Manager Food Safety certification through Company LEARN/LMS program within 2 weeks of starting in role

Must obtain Anti-Money Laundering (AML) certification through Company LEARN/LMS program within 2 weeks of starting in role