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VTS · 3 days ago

Client Success Representative

New York, NY

Full-time

Onsite

Entry Level

$60K/yr - $75K/yr

1+ years exp

VTS is a technology platform that transforms how commercial real estate operates. The Client Success Representative will engage with clients, utilize AI tools for meaningful interactions, and collaborate with teams to enhance client retention.

Asset ManagementBig DataEnterprise SoftwareFinTechLeasingMobile AppsProfessional ServicesPropTechSaaSSoftware

Responsibilities

Be quickly trained in world-class SaaS CS techniques and real estate fluency

Use cutting-edge tools to automate busywork so you can focus on learning, experimenting, and connecting with decision-makers at some of the most influential CRE firms on the planet

Collaborate closely with CS mentors, marketing partners, and senior leadership to contribute directly to client retention

See a clear path for promotion to Client Success Manager roles and beyond. Our top CSMs and leaders started in this seat

Be part of a scaling team where every win matters and every voice is heard

Form relationships with senior decision makers, asset managers and brokers at the top commercial real estate firms across the country

Qualification

SaaS experienceClient Success techniquesCommercial Real Estate (CRE) knowledgeSales experienceCuriosityTeam collaborationGoal-oriented mindsetAdaptability