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Sumitomo Electric · 1 month ago

Helpdesk Technician (Part-Time)

Mount Prospect, IL

Part-time

Onsite

New Grad, Entry Level

$20/hr - $25/hr

Sumitomo Electric U.S.A. Holdings, Inc. is looking for a part-time Helpdesk Technician. This role involves providing IT support and assistance with hardware and software issues, as well as managing and maintaining desktop systems.

ComputerElectronicsInformation and Communications Technology (ICT)LogisticsManufacturing

Responsibilities

Assist in resolving hardware/software issues for end users

Work on IT projects as directed by management

Assist in technical upgrading and maintaining desktop systems

Assist management in creating training materials pertaining to computer troubleshooting and usage

Install hardware (computers, monitors, servers, UPS, routers, switches, etc.)

Manage all equipment and perform periodic inventories as required

Troubleshoot mobile devices, configure new devices

Install and configure computer systems, phone, and applications within the company

Qualification

Computer ScienceInformation TechnologyHardware troubleshootingSoftware troubleshootingMulti-taskingOrganizational skillsTime managementTeamworkPresentation skillsAttention to detail

Required

Studying in Computer Science, Information Technology, or a related field

Accuracy, attention to detail, and the ability to multi-task

Effectively present information and respond to questions from users and business partners

Organizational and time management skills sufficient to independently establish priorities and coordinate and complete competing projects within set timeframes

Work well independently as well as part of a team