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Zapier · 2 months ago

Lead Product Designer, Enterprise

United States

Full-time

Remote

Senior Level, Lead/Staff

$188K/yr - $282K/yr

7+ years exp

Zapier is a company focused on building automation tools to enhance efficiency and creativity in the workplace. The Lead Product Designer will design solutions for enterprise automation, collaborating with various teams to shape how large companies adopt and govern automation at scale.

Business Process Automation (BPA)Cloud ComputingData IntegrationSaaSSoftware

Comp. & Benefits

Responsibilities

Drive cross-zone design initiatives. Lead work across admin, workspaces, and observability surfaces. Navigate competing team priorities, align misaligned stakeholders, and establish shared direction that serves the platform. Transform requirements from sales conversations, compliance audits, and customer feedback into intuitive workflows that just make sense

Partner with executive leadership and shape strategy. Present to executive stakeholders, translate business strategy into design direction, and influence company roadmap through research-backed design thinking. Lead cross-functional workshops and facilitate discovery that identifies strategic opportunities others miss

Define AI governance UX and platform patterns. Design admin workflows, policy management tools, administrative AI agents, and real-time risk detection that give IT leaders confidence at scale. Create design systems and governance frameworks that work for both 500-person startups and 100,000-person enterprises—and that other teams build on

Coach designers and build team capabilities. Help designers tackle enterprise complexity and level up on what makes enterprise design effective. Share your frameworks broadly and help the team grow

Qualification

Enterprise designGovernance frameworksAI governance UXCross-functional collaborationDesign systemsRBAC systemsCompliance featuresUser experience designStakeholder alignmentCoaching designers