KLDiscovery · 1 month ago
Vice President, Chief Information Security Officer
United States
Full-time
Remote
Director/Executive
$200K/yr - $250K/yr
15+ years expKLDiscovery is a global leader in eDiscovery and data management solutions, seeking a Vice President, Chief Information Security Officer to provide strategic and operational direction for the organization. The role involves ensuring the attainment of business objectives, managing vendor relationships, and overseeing operational performance while promoting the growth of junior talent within the IT organization.
Information ServicesInformation TechnologySoftware
Responsibilities
Development of policies and standards aimed at minimizing costs related to acquisition, implementation, and operation of IT systems across business units. This includes the management of vendor relationships and ensuring this is leveraged across business units
Manage and develop key performance indicators to assure customer satisfaction and operational performance; manage problem escalation and communication with senior management and customers where appropriate
Ensure software and hardware license compliance through documented, established process
Coordinate gap analysis to identify training needs for department. Define requirements and ensure compliance for next level of advancement. Direct, coach, and mentor management staff in performance management skills. Build a department that optimizes senior talent, while promoting the growth of junior talent. Performance Management including collecting data on regular basis, organize and create annual reviews, provide regular coaching of individuals. Manage the timeliness of reviews for the department
Provide daily operational direction and oversight in meeting committed service level agreements (SLAs). Maintain and improve operational policies and procedures
Provide quarterly updates to the BoD and Senior Level Management
Travel as necessary for internal needs as well as client requested audits
Qualification
Required
Bachelor's degree in technology-related field or equivalent work experience
15+ years' experience; Ten to Thirteen years management. This experience should include:
Management of production data centers and external customer SLA support
Demonstrated success in providing best practice process and support implementation
Proven track record and managing teams of 20 or more people
Demonstrated knowledge of global telecommunications
Demonstrated quality control implementation experience
Demonstrated success in change management
Extensive experience with the build out, growth, management, and support of high-volume Data Centers
Fiscal responsibility, including creating and managing to a budget
Demonstrated ability to create a vision for IT Operations focused on IT Service Management and ITIL
Demonstrated success in defining, tracking, and communicating internal and business focused metrics
Demonstrated success in defining and implementing a global IT shared services model
Coaching, developing, and mentoring direct reports and ensure processes are in place to develop the future leaders of the IT organization
Must be able to synthesize large amounts of data/concepts effectively into understandable terms both written and oral
Must be capable of communicating with Sr. Level Management both verbally and in written communications
Must be adaptive with varied skill sets that can fit into a variety of project situations
Must be quick learning and possess a high comfort-level with non-repetitive projects and new challenges
Must be quick thinking: ability to listen, grasp concepts and engage during interactive discussions
Should be able to work with limited supervision
Should have strong organizational and time management skills
Should be well rounded with an exceptional work ethic
Should be results-oriented with an exceptional ability to be independent, motivated, and proactive
Should be customer-focused and possess resilient interpersonal talents and poise to manage change
Excellent communication (oral, listening, and writing) skills
Strong problem solving, time management and organizational skills
Understanding of data center commercial market space
General knowledge of applications management processes and methodologies
Expert knowledge of system management and process methodologies and practices
Strong understanding with practical application of WAN/LAN and internet connectivity and concepts
Benefits
High-performance laptop computer, options for wireless headset or external speaker, up to two 24” 2K monitors, and a mobile phone for business use.
Generous paid time off, offering various time off options to help employees maintain a work-life balance, such as vacation, paid sick leave, parental leave, paid jury leave, and more!
Comprehensive health, dental, vision and supplemental benefits packages that include life insurance, short- and long-term disability, to promote the health of our employees.
Remote-friendly, flexible working culture, where you can apply to work from several global locations.
A focus on continuous professional development through various training and education reimbursement programs.
A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together.
A surrounding team of mission-driven individuals who genuinely love what they do.
Equity incentives and company bonus programs; that way, we all share in the success of KLDiscovery.
Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees plus offers a wide range of perks and discounts!
Free Employee Assistance Program (EAP) because we all could use a little help and support every now and then.
401(k) with employer match, to help our employees achieve financial success.
KLD supports the communities where our employees live and offers a paid community service day for employees to volunteer with what resonates with them.
Pet Insurance.
Company
KLDiscovery
KLDiscovery provides technology-enabled services & software to help law firms, corporations, government agencies.
1001-5000 employees
H1B Sponsorship
KLDiscovery has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
WestView Capital Partners
2019-12-20IPO
2018-01-30Series Unknown
2016-01-06Acquired
Leadership Team
Danny Zambito
Chief Operating Officer
Dale Drury
Executive Vice President
Recent News
2025-06-30
2025-06-13
Company data provided by crunchbase