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Principle · 1 month ago

Operations Coordinator - Knoxville

United States

Full-time

Remote

New Grad, Entry Level

Principle is an international brand implementation company that specializes in bringing global brands to life. The Operations Coordinator will assist the Director of Operations Manager in overseeing logistics and operations activities, including shipment coordination and project management tasks.

FurnitureInterior DesignManagement Consulting

Responsibilities

Manage interactions with company personnel, Principle 360 Partners, transportation providers, warehouse providers and all other business stake holders in regard to Principle Logistics

Communicate daily with team members on any shipment related changes and/or possible delays that could affect project timelines

Provide sound guidance and troubleshooting to the Activations Team by managing trade- offs between customer expectations and cost effectiveness

Provide all freight quotations, consistent with objectives for freight pricing

Ensure all shipment requests are reviewed, booked, and tracked in the relevant Principle logistics tracking tool(s) to facilitate on time and on budget delivery

Troubleshoot all transportation related delays in real time to minimize negative effects to customer satisfaction and company profitability

Manage freight claims to ensure maximum possible financial recovery and establishes root cause preventive action plans to minimize repeat occurrences

Coordinator international shipments and associated compliance documentation

Evaluate third party logistics (3PL) providers’ service levels, customer support, and contract compliance

Chair meetings and track meeting input/output deliverables to completion

Extract data from relevant Principle systems, aggregate, track, and create reports as needed to support the Operations Team

Assist with Special Projects as required