Cargill · 16 hours ago
Professional, Operations - Video Engineer
Atlanta, GA
Full-time
Onsite
Entry, Mid Level
2+ years expCargill is a family company providing food, ingredients, agricultural solutions, and industrial products that are vital for living. The role of Professional, Operations - Video Engineer involves maintaining the smooth operation of the organization's AV infrastructure, troubleshooting issues, and collaborating with vendors to ensure optimal performance of AV systems.
AgricultureFood and BeverageFood ProcessingManufacturingMeat and Poultry
Responsibilities
MONITORING AV SYSTEM PERFORMANCE: Monitors the health and performance of AV systems across conference rooms and collaboration spaces, using management tools to track device status, identify issues, and maintain optimal functionality. Includes monitoring backend infrastructure (e.g., resource managers, bridges, content servers) and endpoints in all regions
TROUBLESHOOTING & RESOLVING ISSUES: Diagnoses and resolves moderately complex AV problems affecting codecs, controllers, displays, audio devices, and connectivity. Performs root cause analysis and implements preventive measures. Escalates to vendors (e.g., Poly, Zoom) as needed and tracks tickets through resolution
INCIDENT MANAGEMENT: Responds to AV incidents, outages, and performance alerts, categorizing issues and coordinating with technical teams and vendors for timely resolution. Provides after-hours and on-call support as required
SYSTEM ANALYSIS & INTEGRATION: Performs analysis to troubleshoot AV signal flow and ensure proper communication between AV components and collaboration platforms (e.g., Microsoft Teams Rooms, Zoom). Supports integration and configuration of new AV hardware and software
CONFIGURATION & DEPLOYMENT: Assists in configuring and deploying AV hardware and software, ensuring compatibility with existing systems. Assist approved vendors with up room systems, peripherals, and control interfaces. Performs initial remote setup of newly installed endpoints and supports moves, adds, or changes
COLLABORATION & COMMUNICATION: Partners with vendors, service providers, and internal teams to resolve AV issues and improve performance. Provides clear communication and timely updates to stakeholders. Coordinates onsite support as needed
DOCUMENTATION & REPORTING: Documents AV issues, resolutions, and performance trends. Maintains system profiles, asset inventory, and network topology documentation. Provides reports to stakeholders to inform decisions and improve AV operations
BACKUP & DISASTER RECOVERY: Maintains and supports AV continuity plans to ensure meeting availability and minimize downtime during failures. Participates in lifecycle management of AV assets
PROJECT SUPPORT: Co-leads AV projects such as system upgrades, room refreshes, and new implementations, delivering on time and within budget. Participates as a subject matter expert in AV and digital signage projects
AUTOMATION & OPTIMIZATION: Partners to develop automation scripts or leverage management tools to streamline AV monitoring and improve operational efficiency
Qualification
Required
Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience
Preferred
Experience with managing audio, visual, or AV platforms
Comfortable working in ambiguous environments
AVIXA - CTS Certification preferred, not required
Company
Cargill
Cargill provides agricultural, food, bioindustrial, and risk management solutions across global supply chains and manufacturing sectors.
10001+ employees
H1B Sponsorship
Cargill has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (25)
2023 (29)
2022 (31)
2021 (26)
2020 (41)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
National Safety Council
2025-06-25Grant· $0.02M
Leadership Team
Brian Sikes
Board Chair and CEO
David MacLennan
Chairman & Chief Executive Officer
Recent News
2026-01-05
Company data provided by crunchbase