CSM Corporation · 1 month ago
Sales Coordinator
Brookfield, WI
Full-time
Onsite
New Grad, Entry LevelCSM Corporation is focused on achieving revenue and customer satisfaction goals within their sales and catering department. The Sales Coordinator is responsible for supporting the sales team, managing customer inquiries, and ensuring high standards of guest service.
Commercial Real EstateProperty ManagementReal Estate
Responsibilities
Answers in-coming calls, qualifies, and distributes customer inquiries in a friendly and professional manner
Provides support to sales team by researching and cultivating potential leads, disseminating e-blasts and participating in sales blitzes as needed
Assists with sales efforts in soliciting new business
Provides administrative support for the department, including data entry, completion of sales reports, and the accuracy and timely handling of signed contracts and payment information
Contributes to client’s overall satisfaction by handling all inquiries and concerns in a timely and professional manner
Assists in problem-solving, and ensures overall quality of group sales and catering efforts
Assists and responds to guests in a friendly and positive manner while providing the highest level of quality service to the guest
Works as a team player in meeting guests needs, and actively contributes to the efforts of other department as necessary
Understands and follows CSM guest service recovery program
Coordinates with sales team to ensure space and resources are utilized appropriately
Responsible for proper use of all equipment and supplies, and adheres to cost controls to reduce expenses and waste
May also be responsible for inventory and ordering of office supplies
Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations
Follows all CSM procedures for guest/associate incidents
Knowledgeable of hotel emergency procedures
Produces required volume of work by planning, organizing and prioritizing work duties
Adheres to CSM attendance policy, grooming and appearance standards, and general work rules and department procedures
Attends all required department and hotel meetings
Responsible for self/workload management
Demonstrates clear written and verbal communication skills
Promotes collaboration and a positive, professional environment
Qualification
Required
High school diploma or GED required
Previous customer service and administrative experience required, preferably in the hospitality or service industry
Word processing, spreadsheet, and basic computer knowledge required
Must have strong verbal and written communication skills
Attention to detail, customer focused and the ability to perform job duties in a fast paced environment
Ability to lift, push and pull up to 20 pounds on an occasional basis
Preferred
Experience with Delphi and PMS Systems a plus
Company
CSM Corporation
Founded in 1976, CSM Corporation grew out of entrepreneur Gary Holmes’ first real estate asset purchase at the age of 14.
Founded in 1976
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Amanda Oelker
Sr. HR Business Partner
Andy Rysdahl, SHRM-SCP
Area Human Resources Business Partner
Recent News
2025-09-12
2022-08-26
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