West Coast University ยท 1 day ago
Career Services, Quality Assurance Manager
Irvine, CA
Full-time
Onsite
Mid Level
$78K/yr - $114K/yr
3+ years expWest Coast University is dedicated to educating students in healthcare and guiding them through their professional journeys. The Career Services, Quality Assurance Manager plays a crucial role in ensuring compliance with employment verification processes across campuses, focusing on audits, data analysis, and process improvements.
Higher Education
Responsibilities
Ensures that employment verifications across all campuses are meticulously completed, validated, and audited in Salesforce weekly
Provides weekly reports and updates to both the Executive Director of Career Services and the Campus Career Services Director on the progress of all employment verifications
Conduct comprehensive audits of employment verification processes on all campuses to confirm document validity and data accuracy
Maintain rigorous standards for verifying and validating graduate employment records across the university
Monitor and manage the integrity of database records and physical verification documents, including E-sign and third-party processes
Execute remote and on-site assessments to ensure compliance with federal and state regulations for annual reporting
Provide regular recommendations for the refinement and improvement of data collection and operational protocols
In partnership with the Campus Directors, works with all California and online campuses in managing BPPE auditing process
Closely scrutinize Career Services data for accuracy, vigilantly investigating and resolving any discrepancies
Drive initiatives within Career Services to uphold adherence to federal, state, and regulatory standards
Collaborate with campus teams and directly contact graduates to verify placement data and support licensure and placement efforts
Coordinate with third-party verification entities to facilitate timely data corrections and employer verifications
Oversee the creation and analysis of Quality Assurance reports, pinpointing opportunities for process optimization
Guide campuses in implementing verification procedures and in conducting thorough documentation audits in Career Services
Address graduate inquiries proactively, aiding in the prevention of potential complaints and supporting successful placement outcomes
Certify that all Career Services related activities are consistently executed in alignment with established university policies and quality standards
Qualification
Required
Minimum of 3 years of Career Services experience or related experience required
Proficient in Microsoft Excel and PowerPoint
Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities
Ability to work with individuals at the campuses, Administration and Shared Services
Excellent written and oral communication, project management, conceptual, and analytical skills
Ability to understand compliance and regulatory issues in a highly ethnic and culturally diverse student and associate community
Ability to train others on the regulatory requirements
Preferred
Bachelors degree preferred
Company
West Coast University
West Coast University is a university offering undergraduate and graduate degrees in nursing and other healthcare disciplines.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Marwan Alamat
Vice President, Innovation
Recent News
2025-10-09
Company data provided by crunchbase