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Infosys · 1 day ago

Senior Consultant – Healthcare AI and Digital Consulting

Atlanta, GA

Full-time

Hybrid

Senior Level

$130K/yr - $177K/yr

5+ years exp

Infosys Consulting is a next-generation consulting partner that bridges strategy and execution, focusing on AI and digital solutions. They are seeking a Senior Consultant with expertise in Intelligent Automation within healthcare to lead projects and advise clients on digital transformation initiatives.

ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware

No H1B

Responsibilities

Senior Consultant is both a key contributor and often leads a workstream within consulting project delivery; supports offerings development, staff development, and overall success of the Healthcare practice

Bring healthcare domain knowledge and experiences, in one or more of the following functional areas in the healthcare value chain, examples include and not limited to: end to end claims process, contact center, utilization management and prior authorization, appeals and grievances, enrollment and billing functions

Bring healthcare sector knowledge in either payers and/or providers (health systems), as we are looking for experienced business transformation consultants across both sectors

Work with clients to drive transformation programs enabled by intelligent automation capabilities including Robotic Process Automation (RPA), document understanding, optical character recognition (OCR), chatbots, process mining and machine learning

Work with our clients to understand where and how Intelligent Automation can be applied, and what problems it can solve. Analyze requirements, processes, and impediments to automation

Work with clients to develop and optimize associated intelligent automation services including Centers of Excellence (CoEs), process assessments for automation, business case development, vendor identification and selection

Lead intelligent automation projects focused on assessing automation opportunities, building automation centers of excellence and implementing automation

Develop intelligent automation application architecture, infrastructure requirements, and enablement

Define the purpose, capabilities, and value in deploying IA. Work with client process leaders, technology leaders and digital teams

Exposure to Generative AI and Agentic AI concepts, and foundational skills

Lead definition of to-be state including creation and maintenance of PDD and SDD throughout the project lifecycle

Create technology automation solution design at platform and architectural levels as well as information road maps and case definitions

Help the Information Technology organization set up automation environments (installation, monitors and controls.) and define the infrastructure requirements to implement automation solutions

Lead proposal development and pursuits for multimillion dollar programs. Manage pipelines from opportunity identification to contract

Help identify the use cases, provide level of effort estimations and assumptions for the implementation of Intelligent Automation solutions

Lead project teams. mentor, coach and develop consultants

Contribute to practice development: Identify intelligent automation trends, define relevant consulting offers and solutions. Author Point of View documents case studies and thought-leadership whitepapers

Qualification

Intelligent AutomationHealthcare Domain KnowledgeRobotic Process Automation (RPA)Solution ArchitectureAgile MethodologiesUiPathMachine LearningClient ServiceTeam LeadershipProblem SolvingCommunication Skills

Required

Bachelor's degree and at least five years of progressive, post-baccalaureate work experience in a customer-facing role in a large consulting firm, or blended with some years working in a healthcare management consulting firm and some years working for payer or provider organization in the healthcare industry

At least five years of experience leading teams of advisory services consultants in the delivery of intelligent automation services and the technology life cycle, including operating model/strategy, opportunity assessment, discovery and requirements definition, solution architecture and design, development, testing and production release

At least four years of healthcare domain experiences, in one or more of the following functional areas in the healthcare value chain, examples include and not limited to: end to end claims process, contact center, utilization management and prior authorization, appeals and grievances, enrollment and billing functions

At least four years of experience in implementing intelligent automation projects including robotics, low code, OCR, chatbots or virtual assistants, natural language processing, machine learning

At least four years of experience with intelligent automation platforms including UiPath or Automation Anywhere or Blue Prism or Microsoft

At least four years of experience in automation implementation using Agile methodologies or RPA methodologies

At least two years of experience working on Process and Task Mining capabilities (specifically UiPath Process Mining)

Excellent written and verbal communication, presentation, client service and collaboration skills

Strong ability to solve problems, troubleshoot, analyze processes, map processes, and communicate effectively with senior business and IT stakeholders

Experience in leading or supervising a team of professionals

Must be willing and able to travel up to 80%, (weekly travel) depending on client requirements

Must be a Resident of an Infosys Consulting Hub Locations of California, New York, New Jersey, Georgia, Massachusetts or must reside in a city that is within a 2-hour driving distance from one of these hub locations

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time