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Alpha International · 1 month ago

HTB Operations Coordinator

Cromwell, CT

Full-time

Onsite

Entry, Mid Level

2+ years exp

Alpha International is seeking an HTB Operations Coordinator to provide essential operational support for HTB ministry projects, services, and events. The role involves planning and coordinating logistical and administrative tasks to ensure smooth operations and excellent support for HTB Ministries.

Non-profit Organization Management

Responsibilities

Plan, coordinate and deliver the logistical and operational elements for HTB Ministry events, services and initiatives

Monitor relevant inboxes and calendars, including coordinating meeting scheduling, inquiry responses, and follow-ups

Onboard new suppliers, team and congregation

Maintain and update department systems such as project trackers, schedules, and service and events databases

Support the continuous improvement of workflows and administrative systems, suggesting efficiencies where appropriate

Ensure projects, services and events adhere to safeguarding, legal, GDPR, insurance, and health & safety requirements

Process invoices, expenses, and credit card submissions accurately and on time

Maintain departmental tools and resources including software, hardware, and operational records—ensuring everything is up to date and functional

Procure equipment, stationery, and other supplies required for programme delivery

Coordinate the delivery of Ministry events, services and projects through effective logistical planning and implementation

Attend and provide operational support at services and events as allocated by Operations Leads and Managers

Track expenses and assist with budgeting and financial reporting

Organise internal and external venue bookings, hospitality, technical equipment, and other logistical requirements

Create and coordinate project plans, checklists, and updates; support the team in meeting key milestones and deadlines

Coordinate the creation and delivery of relevant media, comms and programme content materials for our services and events, including for Connect Group members

Facilitate clear, timely communication across the department and with other teams

Maintain accurate service and events records using church management systems such as ChurchSuite

Collaborate with Operations Coordinators, Leads and Managers across Operations team as needed

Qualification

Coordination ExperienceChurch Management SoftwareOperational ComplianceOrganisational SkillsProblem SolvingNumerical SkillsIT SkillsCommunicationAdaptabilitySelf-Starter

Required

Proven Coordination Experience: Minimum 2 years of experience coordinating projects and operational tasks, with a demonstrated ability to manage multiple responsibilities effectively

Passion for Sunday Services, Church events and Ministry: Deeply committed to supporting and growing Connect groups, church events, services and ministries

Excellent Communicator: Confident and professional in both written and verbal communication; able to engage effectively with a wide range of stakeholders across all levels

Strong Organisational Skills: Proven ability to prioritise tasks, manage a busy schedule, and remain calm and focused under pressure

Effective Problem Solver: Takes a proactive and logical approach to identifying challenges and offering clear, actionable solutions

Operational Compliance: Working knowledge of compliance areas such as safeguarding, GDPR, and health & safety in a Church context

Preferred

Active and Committed Church Member: An engaged member of HTB church, with a willingness to invest in understanding different areas of church life and build strong relationships with key contributors and teams

Proficient using Church Management Software: confident and experienced in using ChurchSuite and similar church management systems

Self-Starter with Team Spirit: Able to work independently with initiative and accountability, while also thriving in collaborative team environments with a positive, can-do attitude

Adaptability and Resilience: Comfortable working in a dynamic, fast-paced environment; able to adjust quickly to shifting priorities and deadlines

IT & Software Skills: Highly proficient in Microsoft Office Suite (Word, Excel, Outlook), with excellent digital literacy and adaptability to new platforms

Numerical and Administrative Strengths: Strong numerical skills with a high level of accuracy and attention to detail; capable of maintaining well-organised systems and records