Orangetheory Fitness - Maverick Fitness · 1 month ago
Members Ambassador - $14/HR Multiple Shifts - 4:30a-11:30a / 11:00a-6:00p/ 3:00p-7:30p
Fort Worth, TX, USA
Full-time
Onsite
New Grad, Entry Level
$14/hr - $14/hrOrangetheory Fitness is a fitness studio that focuses on providing a high-quality experience for its members. The Member Ambassador is responsible for assisting in studio operations, meeting sales goals, and ensuring a positive experience for guests and members.
FitnessHealth CareWellness
Responsibilities
Achieves daily, weekly and monthly sales and membership goals
Establishes and maintains an effective referral program
Maintains accurate records using established OTF sales systems
Conducts telephone inquiries/follow up calls/customer care calls
Leads OTF studio previews with prospects and/or fitness program holders
Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
Maintains an organized and clean lobby/front desk area
Processes accurate cash and credit card transactions
Delivers timely follow up and follow through activities with all prospective clients
Responds to member requests, inquiries and concerns with a sense of urgency
Troubleshoots and solves technical issues successfully
Conducts proper on-boarding of all OTF clients through the use of Client Intake Forms and FP Agreements
Works closely with Fitness Team to ensure that processes are fulfilled
Demonstrates a friendly, positive attitude and passion for OTF as a business
Models and supports OTFs values and culture
Other duties as assigned by supervisor
Qualification
Required
Excellent interpersonal and customer service skills
Solid verbal and written communication skills
Detail-oriented and extremely organized with the ability to multi-task in a fast-paced environment
Ability to identify, analyze, and develop solutions to problems
Functional computer skills required MS Office basic programs (word, excel), Internet, Basic computer program software use
Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, its an attitude)
Must have the ability to work a flexible schedule, including evenings and/or weekends
Passion for health and fitness and helping others succeed
Must possess a passion for continuous learning and a strong desire for career growth
High School Diploma required
Preferred
Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
Company
Orangetheory Fitness - Maverick Fitness
Headquartered in Dallas-Fort Worth, Texas, Maverick Fitness is one of the largest Orangetheory Fitness franchisee in the country.
Founded in 2013
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Shane Adams
Chief Executive Officer
Company data provided by crunchbase