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Crum & Forster Services India Private Limited · 1 month ago

Business Development Manager, Travel Industry, Mid-Atlantic

Hartford County, CT

Full-time

Onsite

Mid Level

$71K/yr - $134K/yr

3+ years exp

Crum & Forster Company, through its subsidiary Travel Insured International, is a leading travel insurance provider looking for a Business Development Manager for the Mid-Atlantic region. The role involves representing and selling insurance products to travel agencies, developing strong agency relationships, and driving revenue growth in the assigned territory.

Information Technology & Services

Responsibilities

Achieve and exceed sales targets by effectively managing territory and growing high-potential accounts

Attend and actively participate in regional sales meetings, training sessions for agency partners, and Quarterly Business Reviews (QBR)

Coordinate and oversee marketing initiatives executed by travel partners

Create brand loyalty through joint marketing plans, agency education, and product differentiation

Develop and execute penetration strategies aligned with company sales strategy

Develop strategic partnerships with travel agents and agencies in assigned territory

Document all activities in Salesforce, including maintaining territory database and managing communication

Drive measurable growth and engagement across a territory of typically between 300–350 accounts

Gain revenue commitments and execute implementation plans with agencies

Leverage technology and social media platforms for training and engagement

Maintain engagement plans for top-tier accounts

Manage sales and cooperative marketing budget within established guidelines

Promote distribution through TII’s booking platforms in line with established goals

Respond promptly to agent needs, resolve issues, and provide superior follow-up

Evaluate ROI of trade shows and consumer events; participate as identified. Represent TII at events, trade shows, and industry functions to cultivate new business opportunities

Utilize all reporting tools which include analysis of profitability, trends, and goal tracking, biweekly reports summarizing competitive environment, trends, and observations and expense reports

Utilize a consultative sales approach to match agency needs with TII’s product offerings, including proactive outreach activities (calls, emails, virtual meetings)

Perform other duties or special projects as assigned

Qualification

Sales ManagementRelationship ManagementSalesforce.comNegotiation SkillsTravel Industry ExperienceMicrosoft Office SuiteResilienceDriving for ResultsCommunication SkillsCollaboration Skills

Required

A bachelor's degree or equivalent experience is required

Minimum 3 years in travel or hospitality sales are required

Proficiency with Microsoft Office Suite, including Intermediate level skills with Excel, Outlook, Word, PowerPoint, Teams and One Note is required

Knowledge of or ability with Salesforce.com, or related CRM (Customer Relationship Management) and e-commerce channels is required

Travel a minimum of 50% of the time is required by car, plane, and/or train, including evenings and weekends, both domestically and internationally; must have a current passport

Must be geographically based within assigned territory, the Midwest region (100% remote)

Preferred

Experience working with consortia partners (such as Westa, MAST, TravelSavers, Affluent Travel Collection, NEST, ASTA, Travel Leaders Network, Signature Travel Network, Virtuoso, Ensemble, Chase Travel Group) is preferred

A Personal Lines or Property/Casualty Lines License is preferred. Training is provided internally

Benefits

Competitive compensation package

Generous 401K employer match

Employee Stock Purchase plan with employer matching

Generous Paid Time Off

Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing

A wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path

A dynamic, ambitious, fun and exciting work environment

A spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community