Sr. Manager, Customer Programs - Remote jobs in United States
cer-icon
Apply on Employer Site
company-logo

TE Connectivity · 1 hour ago

Sr. Manager, Customer Programs - Remote

TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. The Sr. Manager, Customer Programs is a pivotal role focused on building high-speed connectivity solutions and managing customer relationships, ensuring alignment between customer needs and internal teams to drive successful outcomes.

AutomotiveElectrical DistributionHardwareManufacturingSoftware
check
H1B Sponsor Likelynote

Responsibilities

Customer Advocacy
Frequent engagement with assigned customer(s) and translating their voice into the organization
Liaison between customer and internal functions (engineering, product management, operations, etc.)
High-level strategy collaboration with the customer
Track customer schedules, TE schedules, roadmaps, and critical deliverables
Commercial Team Alignment
Coordinate with Sales and Product Management for developing key customer growth strategies and deliverables to customers (messaging, pricing, schedules, capacity plans, production ramps), etc
Monitor customer pulse and prioritize what are must-haves to win customer design-ins
Monitor commercial impact of TE decisions and/or customer pivots
Build a relationship with key contacts within the customer’s organization
Internal Messaging and Alignment
Drive regular program updates and actionable outcomes with the senior executive team
Align multiple internal teams towards customer strategy and direction changes
Back-channel communication internally and externally to facilitate alignment and quick decision-making
Manage and monitor escalations from customers and drive communications internally and externally
Tactical Initiatives
Tackle gaps and roadblocks across the organization as needed
Drive the pace and sense of urgency within the organization to ensure customer expectations are met
Bridge customer requests with internal functions for speedy resolution
Pull in the right people at the right time

Qualification

Product ManagementEngineering Program ManagementCustomer AdvocacyBusiness Case AnalysisHigh Volume ManufacturingTeam BuildingTactical InitiativesPresentation SkillsInterpersonal SkillsStrategic Thinking

Required

Bachelor's degree required, preferably in Engineering. MBA preferred
Background includes experience in the following: Product Management or Sales (customer facing role), Engineering Program Management, Engineering or an equivalent technical role
15-20+ years of experience that covers: Elevated customer-facing roles, Managing complex large-scale technical programs (silicon, consumer electronics, or data center products), Business case analysis, P&L and product design
Regular interface with executives (internally/externally) and awesome presentation skills

Preferred

High volume manufacturing knowledge
Connector, Cable, Power or adjacent industry
Familiarity/experience with AI/Cloud hyperscalers, data centers, compute, networking, storage applications

Benefits

Health insurance
401(k)
Disability
Life insurance
Employee stock purchase plan
Paid time off
Voluntary benefits

Company

TE Connectivity

company-logo
TE Connectivity provides and markets engineered electronic components, network solutions, and specialty products.

H1B Sponsorship

TE Connectivity has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (75)
2023 (103)
2022 (93)
2021 (81)
2020 (76)

Funding

Current Stage
Public Company
Total Funding
$3.1B
2025-04-29Post Ipo Debt· $1.47B
2025-01-28Post Ipo Debt· $782.37M
2024-07-30Post Ipo Debt· $350M

Leadership Team

T
Terrence R. Curtin
Chief Executive Officer
linkedin
leader-logo
Heath A. Mitts
Chief Financial Officer
linkedin
Company data provided by crunchbase