Customer-Facing AI Prompt Engineer Trainee (Not a developer position) jobs in United States
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Expivia Interaction Marketing Group Inc. ยท 1 month ago

Customer-Facing AI Prompt Engineer Trainee (Not a developer position)

positionErie, PA
timeFull-time
remoteOnsite
seniorityNew Grad
money$18/hr - $20/hr

Expivia Interaction Marketing Group Inc. is focused on transforming AI-powered call center quality assurance. The Customer-Facing AI Prompt Engineer Trainee will collaborate with the product team and customers to design, test, and refine AI prompts that evaluate call center conversations.

Customer ServiceMessaging
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Growth Opportunities

Responsibilities

Write, refine, and improve prompts that evaluate call center conversations
Test prompt performance to ensure it meets customer expectations
Translate client needs into logical, structured AI instructions
Identify inconsistencies, fix edge cases, and optimize accuracy

Qualification

Logical thinkingAttention to detailClear communicationExperience in contact centersGPT-style AI toolsClient interactionProblem-solving

Required

Think logically and pay close attention to detail
Write and communicate with clarity
Enjoy improving 'almost right' solutions until they're perfect
Are comfortable having thoughtful, solution-focused conversations with clients
Must be legally authorized to work in the U.S

Preferred

Experience in contact centers or quality assurance
Familiarity with GPT-style AI tools
An eye for how systems might be misused or 'gamed'

Benefits

Benefits

Company

Expivia Interaction Marketing Group Inc.

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The mission of Expivia Interaction Marketing Group Inc.
dateFounded in 2012
location
Erie, Pennsylvania, USA
people-size201-500 employees
web-link
http://www.expiviausa.com

Funding

Current Stage
Growth Stage

Leadership Team

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Thomas A. Laird
CEO
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Company data provided by crunchbase