Stripe · 2 days ago
UX Researcher, Reporting and Data
Stripe is a financial infrastructure platform for businesses, seeking a UX Researcher dedicated to the reporting and data teams. In this role, you will lead research efforts, collaborate with various teams, and help shape how Stripe builds user-focused products.
FinanceFinTechMobile PaymentsSaaS
Responsibilities
Lead critical research efforts and conduct multi-phase, mixed-method studies that deepen our understanding of the user experience and drive product strategy
Prioritize research needs and approaches across work streams to work on the right project, scale, and scope at the right time and ensure impact by delivering actionable insights
Work in a highly collaborative fashion as a partner to business leads, product managers, designers, and engineers to define both the long-term strategy and the short-term tactics for our products by grounding these decisions in user needs and insights
Enable other Stripes to learn and apply research skills by building research programs, platforms, and toolkits that empower them to conduct tactical research
Partner closely with other researchers to build out Stripe’s research practice and infrastructure
Disseminate research insights to evolve and enhance Stripe’s understanding of user needs and identify innovative opportunities to meet those needs
Qualification
Required
Has 3+ years relevant user research experience working on digital experiences and specialize in generating actionable insights that drive impact
Has a desire to do hands-on research and work on an early-stage team, from planning and recruiting to analysis and insights delivery
Can conduct research at scale and demonstrate the use of a variety of research methods, which may include qualitative interviews, surveys, ideation sessions, ethnographic field research, usability evaluation, and diary studies
Can distill research findings into clear, and compelling data-backed presentations, data visualizations, and/or infographics
Preferred
Are primarily a qualitative researcher, with experience in data-focused, B2B, or enterprise software products
Can lead, design, execute, and communicate impactful research in a fast-paced, earlier stage product development process and know how to integrate research into product and design roadmaps
Have a desire to do hands-on research from planning and recruiting to analysis and insights delivery
Tell compelling stories and are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work
Relentlessly focus on users and solving for their needs and wants. You put users first and have experience driving impact from insights
Can successfully set and achieve priorities that find the perfect balance between benefiting the project, the Research team, and all of Stripe
Can balance working with urgency and focus with methodological rigor and adapt as needed for the situation
You've built or scaled research platforms, systems, or programs at your workplace
Benefits
Equity
Company bonus or sales commissions/bonuses
401(k) plan
Medical, dental, and vision benefits
Wellness stipends
Company
Stripe
Stripe is an API technology company that provides online payment processing and commerce solutions for Internet businesses.
H1B Sponsorship
Stripe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (283)
2023 (141)
2022 (379)
2021 (276)
2020 (111)
Funding
Current Stage
Late StageTotal Funding
$9.44BKey Investors
Tiger Global ManagementThrive CapitalFounders Fund
2025-02-27Secondary Market
2024-04-12Secondary Market· $694.16M
2024-03-01Series Unknown
Recent News
2025-12-30
2025-12-30
Company data provided by crunchbase