Drawbridge · 3 months ago
Cybersecurity Advisor
New York City, NY
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $100K/yr
6+ years expDrawbridge is an award winning, premier provider of cybersecurity software and advisory solutions to the asset management industry. As a Cybersecurity Advisor, you will maintain relationships with clients, assist with risk management, and conduct security audits while collaborating with various teams to ensure client satisfaction and project success.
Cyber SecurityFinancial ServicesHedge FundsVenture Capital
Responsibilities
Be primary point of contact for Drawbridge clients
Lead kick off call and create success plans for new clients
Execute on success plans · Work closely with the Account/Relationship Management team to ensure positive client health. Manage post deliverable CSAT
Execute on Tech-enabled Platform Strategy (100% CRA review calls are performed within the platform) including: Engage with clients through the platform and showcase new tools on the platform
You will partner with other CS professionals to help define best practices for client service and provide feedback from clients on platform to the product team
Assist with client projects and develop the skills to lead projects
Assist with tailoring the project management framework, approaches, and methods to help streamline projects
Identify tasks necessary to remediate identified risks and vulnerabilities for clients and service providers
Conduct risk analysis, assessments, and security audits using internal and third-party tools
Demonstrate an advanced understanding of business processes, internal control risk management, IT controls, and related standards
Identify and evaluate complex business and technology risks, controls to mitigate risks, and related opportunities for control improvement
Understand business, information technology, risk, and operational management processes
Interpret controls and provide suggestions for mitigation strategies to clients and service providers
Learn the regulatory framework and compliance guidelines for cybersecurity for the SEC, NFA, FCA, MAS, and any other regulatory agency applicable to our clients
Ensure projects are completed within a reasonable time frame and monitor the status of projects
Initiate periodic check-ins with clients to ensure services and projects are up to par with client expectations
Follow up with clients and service providers to ensure document requests or documents needing review are addressed
Update internal trackers, provide status updates to project managers, and ensure other internal matters relating to projects or clients are kept up-to-date
Maintain relationships with clients, IT providers, and other service providers
Prepare summary and gap analysis reports highlighting the features of our clients’ cybersecurity programs
Schedule, conduct, and lead risk assessment meetings with clients and IT providers to obtain information regarding a client’s security and privacy controls
Prepare risk assessment reports and discuss the assessment findings with clients
Conduct cybersecurity due diligence on our clients’ service providers
Send, track, and store due diligence questionnaires and corresponding documents from service providers
Create deadlines, send reminder emails, and deadline extension notifications to service providers
Review due diligence submissions from service providers and follow up with service providers, where necessary
Prepare risk assessment reports based on the due diligence exercise and discuss the assessment findings with clients
Conduct live or schedule online training for clients
Track the status of the trainings scheduled online and prepare training reports
Conduct live or virtual incident response tabletop exercises
Prepare tabletop exercise summary reports
Qualification
Required
Bachelor's Degree, preferably in General Business, Finance, or Accounting
6-10 Years of Experience, preferably in a customer facing and/or support role
Familiarity with Microsoft Office products (Outlook, Word, Excel, PowerPoint)
Experience with CRM software, including Salesforce Service Cloud
Experience with Ticketing and Tracking Systems (e.g., Jira, ConnectWise)
Solid team spirit, balanced by a healthy sense of autonomy and intuitiveness
Excellent written and verbal communication skills
Exceptional time management skills and attention to detail
Strong knowledge of security standards, disciplines and frameworks such as, but not limited to, NIST, CIS, COBIT, etc
Knowledge of auditing standards and frameworks such as, but not limited to, COSO, ITAF, and ISO
Knowledge of IT infrastructure, Cloud Technology, Business Continuity, Disaster Recovery, and Incident Response
Ability to effectively communicate with clients and maintain strong client relationships
Ability and willingness to take on projects outside of the regular scope of work
Preferred
Knowledge of hedge fund, private equity, or RIA operations/compliance a huge plus
CRISC, CISA, CISSP, CIPP, Security +, certifications are a huge plus
Previous experience conducting risk assessments are a plus
Company
Drawbridge
Drawbridge is a cybersecurity solution and financial firm that provides asset management, hedge fund investments, and threat landscaping.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Nick Pastoressa
Chief Product and Technology Officer
Recent News
2022-09-12
2022-09-12
Company data provided by crunchbase