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BoF Careers · 1 month ago

Gap Inc. Sr. Director, Internal and Executive Communications

San Francisco, CA

Full-time

Onsite

Director/Executive

$196K/yr - $269K/yr

12+ years exp

Gap Inc. is a company that bridges gaps in the world through its various brands. They are seeking a visionary Sr. Director of Internal and Executive Communications to lead the internal narrative and executive voice strategy, ensuring that employees feel connected and valued while strengthening the company's culture.

Marketing & Advertising

Responsibilities

Craft a Unified Narrative: Develop a comprehensive, insight-driven communications strategy that informs, connects, and inspires employees-reinforcing culture as a catalyst for business success

Amplify Executive Voices: Position leadership as credible, authentic, and inspiring through strategic messaging, speeches, and thought leadership opportunities

Provide Strategic Counsel: Advise senior executives on communications that drive clarity, confidence, and alignment across the organization

Lead with Impact: Manage a global team, fostering a culture of high performance, creativity, and continuous improvement

Lead and manage a team that delivers strategic communications support for key business functions-including HR, Corporate Communications, Strategy, Legal, Finance, Technology, Supply Chain, Regional Communications, and CEO Communications-while serving as the primary liaison for Senior Leadership Team (SLT) members to ensure alignment, clarity, and impact across all initiatives

Create breakthrough internal content strategies that elevate Gap Inc.'s narrative and showcase proof points of progress and innovation

Oversee enterprise-wide engagement initiatives, including planning and executing global town halls and other leadership forums to drive alignment, transparency, and employee engagement

Oversee development of speeches, presentations, FAQs, social content, and materials for internal and external speaking engagements

Partner with Corporate Affairs to ensure internal messaging aligns with external communications for employees, media, shareholders, and customers

Establish and lead an Internal Communications Community of Practice to ensure cohesive messaging across corporate, brand, store, and international teams

Share best practices and upskill teams to drive consistency and excellence globally

Implement metrics to evaluate communication effectiveness and inform continuous improvement

Stay ahead of industry trends, best practices, and emerging channels to evolve internal and executive communications

Qualification

Internal CommunicationsExecutive CommunicationsStrategic MessagingTeam LeadershipSpeechwritingChange ManagementStorytellingBudget ManagementProject ManagementCollaboration

Required

12+ years of progressive experience in internal, executive, or corporate communications within global, matrixed organizations

Proven track record advising senior executives and leading high-performing teams

Exceptional storyteller with strong written, verbal, and speechwriting skills

Strategic thinker with the ability to drive cultural and change initiatives

Creative, innovative, and action-oriented, with a bias for execution

Skilled at managing multiple projects and navigating complex environments

Experience managing budgets and agency/vendor relationships

Benefits

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive Paid Time Off plans in the industry.

Employees can take up to five 'on the clock' hours each month to volunteer at a charity of their choice.

Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.

Employee stock purchase plan.

Medical, dental, vision and life insurance.