Shop LC · 1 month ago
IT Systems & Network Administrator
Austin, TX
Full-time
Onsite
Mid Level
$45K/yr - $50K/yr
3+ years expShop LC is an electronic retailer of jewelry and lifestyle products headquartered in Austin, Texas. They are seeking a Systems & Network Administrator to provide technical assistance and support for computer systems, software, hardware, and network issues, ensuring the integrity of the operating system environment and performing systems maintenance tasks.
E-CommerceFashionJewelryLifestyleOnline AuctionsOnline PortalsShoppingWeb Design
Responsibilities
Maintain and support the integrity of the operating system environment and various computer systems
Administer, install, and troubleshoot a variety of operating systems
Performs systems maintenance tasks, such as system back-up, recovery, and file maintenance
Schedule, install, and test system software upgrades
Configure software and resolves technical problems
Monitor and maintain software licensing and maintenance agreements
Comply with company policies and procedures
All other duties as assigned by the manager
Qualification
Required
Maintain and support the integrity of the operating system environment and various computer systems
Administer, install, and troubleshoot a variety of operating systems
Performs systems maintenance tasks, such as system back-up, recovery, and file maintenance
Schedule, install, and test system software upgrades
Configure software and resolves technical problems
Monitor and maintain software licensing and maintenance agreements
Comply with company policies and procedures
All other duties as assigned by the manager
Computer degree with three or more years of experience providing Level 1 or above help desk support in IT operations
Oral and written communication, professional, and interpersonal skills
Assist customers in person, on phone, and live chat, email, social media, and web form submissions
Analytical and problem-solving abilities
Prioritize and execute tasks in a high-pressure environment
Customer service orientation
Patience for dealing with difficult customer service situations
Work in a 24/7 environment
Utilize various software applications including Microsoft Office Suite
Server and computer hardware and software and associated network equipment operations
Windows operating systems platform, Windows server and client operating systems
Sophos anti-virus software
Active Directory and Office 365 experience
Intrusion detection and prevention software
Server monitoring/performance tools
Attention to detail and follow-through is essential
An ambassador of our Core Value: Teamwork, Honesty, Commitment, Passion and Positive Attitude
Moving around to accomplish tasks in various environments including tight and confined spaces
Remaining in a stationary position, standing, or sitting for prolonged periods
Adjusting or moving objects up to 40 pounds in all directions
Repeating motions that may include the wrists, hands and/or fingers
Company
Shop LC
Formed in 2007, Shop LC's primary purpose is Delivering joy to our customers 24/7/365 from the comfort of their home.
201-500 employees
H1B Sponsorship
Shop LC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (3)
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
Sunil Agrawal
CEO
N
Nitin Dugar
Chief Operating Officer
Recent News
Seattle TechFlash
2025-08-13
Company data provided by crunchbase