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Tava Health · 1 month ago

Senior Product Manager: Patient Experience

Salt Lake City, UT

Full-time

Hybrid

Senior Level

Tava Health is a quickly growing venture-backed startup focused on scaling access to behavioral healthcare. They are seeking a Senior Product Manager to lead patient-facing product experiences, optimizing conversion flows, scheduling, payments, and the telehealth experience to enhance how individuals access therapy.

Health CareMedicalWellness

No H1B

U.S. Citizen Only

Responsibilities

Own the end-to-end patient experience: signup, intake, therapist selection, scheduling, coverage, etc

Optimize conversion rates and engagement with Tava's services

Support diverse coverage methods (insurance, employer coverage, self-pay)

Define and manage product vision, roadmap, and backlog across patient-facing initiatives

Prioritize high-value opportunities with limited resources

Drive measurable outcomes through rapid iteration and experimentation

Ensure a strong track record of shipping impactful features

Leverage AI tools daily for product insight, efficiency, and experimentation

Stay ahead of AI-enabled opportunities that can transform patient and provider experiences

Operate with creativity, grit, and a high level of ownership

Manage complexity and context across multiple initiatives

Engage leadership: communicate strategic rationale, align on priorities, and confidently drive execution

Actively seek input while ensuring clarity and decisiveness in product direction

Qualification

Consumer-facing digital productsConversion optimizationAI application in product managementAnalytical skillsEntrepreneurial mindsetInfluenceCollaboration skillsLeadership