Percona ยท 1 month ago
MongoDB Database Support Engineer (Remote)
United States
Full-time
Remote
Entry, Mid Level
2+ years expPercona is a globally dispersed company that specializes in open source database software and services. They are seeking a MongoDB Database Support Engineer to provide professional technical support for MongoDB, resolve complex customer issues, and contribute to the support organization's knowledge base and product strategy.
ConsultingInformation TechnologyInternetInternet of ThingsIT ManagementOpen SourceSoftware
Responsibilities
Excellent knowledge of both RDBMS's and MongoDB, including:
All aspects of configuration and best practices
Schema design, performance tuning, query optimization, & index tuning
Backup solutions
Replica set and sharding topologies
Engine selection and usage
Detailed understanding of monitoring requirements
Demonstrable experience of administering Linux based systems
Knowledge about virtualized environments such as VMWare, Docker and/or Kubernetes
Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure)
Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
Enthused to expand your skill set with new technologies as the industry continues to evolve
Availability to travel for the occasional team meeting, conference and customer visit
Experience working with customers in English
Completed MongoDB University courses
Qualification
Required
Excellent knowledge of both RDBMS's and MongoDB, including all aspects of configuration and best practices
Schema design, performance tuning, query optimization, & index tuning
Backup solutions
Replica set and sharding topologies
Engine selection and usage
Detailed understanding of monitoring requirements
Demonstrable experience of administering Linux based systems
Knowledge about virtualized environments such as VMWare, Docker and/or Kubernetes
Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure)
Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
Enthused to expand your skill set with new technologies as the industry continues to evolve
Availability to travel for the occasional team meeting, conference and customer visit
Experience working with customers in English
Completed MongoDB University courses
Preferred
Percona Backup for MongoDB
Experience with MongoDB Atlas
Postgres DBA troubleshooting (basic level or higher)
Nagios, Percona Monitoring Plugins and other monitoring tools
Configuration management solutions such as Ansible, Puppet or Chef
Percona Toolkit suite
Writing Python and golang is preferred
Hands on experience of MySQL (Minimum 2+ years)
Benefits
Flexible work hours
Various paid time off programs
All your equipment for your remote office
Funds for career development (external training, certifications, conferences)
Ongoing connectivity allowances
The opportunity to participate in our equity incentive plan
The Percona Adventure Team
Work-from-Anywhere
FlowDays
FryDays
Overall flexibility
PAVE volunteering program
Women Transforming Technology
Company
Percona
The Percona Platform provides a unified experience to monitor, manage, secure, and optimize open database environments
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Peter Farkas
Chief Executive Officer
Vadim Tkachenko
Technology Fellow / Co-Founder
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