Whatnot · 2 weeks ago
Strategy & Operations (Senior) Manager, Commerce
Phoenix, AZ
Contract
Hybrid
Senior Level
$160K/yr - $245K/yr
7+ years expWhatnot is the largest live shopping platform in North America and Europe, redefining e-commerce by blending community, shopping, and entertainment. The Senior Manager, Commerce Strategy & Operations will develop and implement strategies to optimize margins and growth, manage cross-functional projects, and analyze commerce data for insights.
CollectiblesE-CommerceInformation TechnologyMarketplaceTrading Platform
Responsibilities
Develop and implement commerce strategies that drive margin optimization and/or growth across the post-purchase experience
Manage cross-functional commerce projects in close partnership with the product and engineering teams
Identify inefficiencies in processes and implement improvements to enhance productivity/reduce costs
Analyze commerce data to provide insights and recommendations
Negotiate contracts and manage vendor performance to ensure quality and cost-effectiveness
Qualification
Required
7+ years of experience in strategy and operations roles (eg consulting, finance, GM, Operations)
Bachelor's degree in Business Administration, Operations Management, or a related field
Excellent project management skills, with the ability to handle multiple projects simultaneously
Strong understanding of commerce operations and process optimization
Proficient in data analysis and reporting tools
Exceptional leadership and team management skills
Strong communication and interpersonal skills
Ability to think strategically and execute methodically
Experience with SQL and analytics tools like Looker, Sigma, Hex
Preferred
MBA
Benefits
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
Parental Leave
16 weeks of paid parental leave + one month gradual return to work
Company
Whatnot
Whatnot is a livestream shopping platform for buying and selling products.
501-1000 employees
H1B Sponsorship
Whatnot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (20)
2023 (18)
2022 (10)
Funding
Current Stage
Late StageTotal Funding
$974.7MKey Investors
CapitalGY Combinator Continuity FundAndreessen Horowitz
2025-10-28Series F· $225M
2025-01-08Series E· $265M
2022-07-21Series D· $260M
Leadership Team
Jeff Chang
Director of Engineering, Head of Growth
Recent News
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Company data provided by crunchbase