Chase · 2 months ago
Vice President_Digital Channels Strategy & Transformation
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Lead/Staff, Director/Executive
$123K/yr - $201K/yr
5+ years expChase is a leading financial services firm, and they are seeking a Vice President in the Digital Channels Strategy & Transformation team. This role involves shaping product innovation, developing scalable strategies, and delivering high-quality customer experiences while collaborating with cross-functional teams.
BankingFinancial Services
Responsibilities
Develops scalable experience strategies and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the overarching product strategy
Builds the framework and identifies how to track the product's key success metrics while measuring overall business opportunity
Collaborates across design, analytics, technology, and other functions to provide recommendations and articulate benefits
Leads strategic initiatives to enhance and transform digital customer experiences, identifying new business opportunities and scalable solutions
Maintains a deep understanding of the competitive landscape and emerging trends
Delivers executive-level communications and presentations
Informs product roadmaps by partnering with product leaders to accelerate strategic plans
Demonstrates strong entrepreneurial leadership, navigating a highly matrixed organization, building consensus, and influencing stakeholders to drive results
Qualification
Required
5+ years of experience or equivalent expertise in product strategy, digital transformation, FinTech or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, and value management
Strong analytical, problem-solving, and planning skills; able to manage multiple initiatives and synthesize insights into actionable and scalable strategies
Deep understanding of customer experience design, digital platforms, and data-driven decision-making
Exceptional communication, presentation, and influencing skills; adept at building relationships and driving results across all levels without direct control over resources
High personal initiative, entrepreneurial mindset, and intellectual curiosity
Advanced Microsoft PowerPoint and Excel skills
Collaborative leader who always considers both the big picture and critical details
Preferred
Demonstrated prior experience working in a highly matrixed, complex organization
Background in financial services or digital marketing agency
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Small Business Trends
2026-01-18
2026-01-13
2026-01-11
Company data provided by crunchbase