Velocity Clinical Research, Inc. · 2 months ago
Patient Experience & Recruitment Partner
Grand Island, NE
Full-time
Onsite
Entry, Mid Level
2+ years expVelocity Clinical Research is an organization dedicated to excellence in patient care and high-quality data in clinical trials. The Patient Experience & Recruitment Partner is responsible for developing and executing recruitment plans, engaging with the community, and ensuring participant retention in clinical studies.
Pharmaceutical
Responsibilities
Develop and implement strategies to engage with the local community to raise awareness about clinical trials and Velocity Clinical Research
Collaborate with Patient Experience team to plan and facilitate community outreach events
Collaborate with community organizations, healthcare providers, and advocacy groups to promote clinical trial participation across a diverse population
Actively seek ways to be inclusive of diverse groups and increase the diversification of Velocity’s trial participant database
Organize and participate in community events, workshops, and educational sessions to educate potential participants about the benefits and risks of clinical trials. This includes events relevant to current studies, future studies, and with attention toward therapeutic and specialty expansion
Build and maintain relationships with healthcare providers, including physicians, specialists, and clinics. Develop understanding of potential therapeutic areas and specialties of interest relative to each provider relationship
Communicate with clinicians to inform them about ongoing clinical trials and eligibility criteria
Collaborate with healthcare professionals to receive patient referrals for potential participation in clinical trials
With the appropriate agreements in place and physician approval, review health records to identify potential candidates for specific clinical trials
Assess the eligibility of patients based on predetermined criteria and protocol requirements
Maintain confidentiality and handle sensitive patient information with utmost care and professionalism
Facilitate enrollment into new study protocols and participant retention to completion of a trial and coordinate necessary follow-up visits or procedures
Elicit feedback from patients and share lessons learned
Facilitate participant screening by the most efficient and cost-effective means, most often through centralized services and technologies
Conduct initial phone screenings of potential participants to determine their eligibility for clinical trials
Coordinate and schedule appointments for eligible patients, ensuring proper documentation and follow-up
Enact on centrally planned strategies/campaigns directed by the Recruitment Strategy Manager (RSM) or other Velocity operational leadership. Maintain communications with and accountability to central functions to ensure proper implementation and consistent tracking of patient course
Act as an ambassador for Velocity-developed technologies and/or partnered services. Seek ways to increase efficiency and participant engagement through technology and process improvement. Collect and provide constructive internal feedback for the advancement of the Velocity technology platform
Track all activity across initiatives, including patient source to enable accurate measurement of return on investment; prioritize efforts toward greatest returns. Influence decision-making on best practices and most impactful engagement and recruitment approaches for the site and the organization
Collaborate cross-functionally to share best practices and lessons learned for continuous improvement and adoption across sites and projects
Ensure that new participant information is captured accurately and timely to expand the Velocity participant database. Facilitate updates to participant data as new information is received
Qualification
Required
Excellent communication and interpersonal skills to engage with diverse populations and healthcare professionals at all levels
Strong organizational and time management abilities to handle multiple tasks and prioritize effectively
Attention to detail and ability to maintain accurate, confidential records and documentation
Proficiency in using relevant software applications and electronic medical record systems
Willingness to learn and develop problem-solving skills to address quality issues and propose solutions
Experience with or comfort in directing work in a matrix environment
Bachelor's degree in a healthcare-related field or equivalent experience
2+ years previous experience in clinical research, recruitment, or healthcare administration; or advanced healthcare degree or certification
Familiarity with medical terminology and understanding of basic medical conditions
Must be able to lift to 25 pounds
Must have ability to work for extended periods while viewing a computer screen
Preferred
Bilingual highly preferred
Benefits
Medical, dental and vision insurance
Paid time off and company holidays
401(k) retirement plan with company-match
Annual incentive program
Company
Velocity Clinical Research, Inc.
Velocity is the world’s leading organization of fully integrated clinical research sites.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-04-08Acquired
Leadership Team
Paul Evans
President and Chief Executive Officer
Andrew Reina
Chief Revenue Officer (CRO)
Recent News
Velocity Clinical Research, Inc.
2025-11-14
Morningstar.com
2025-07-17
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