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Genisys Credit Union · 1 month ago

Member Service Representative - Full Time

Waterford, MI

Full-time

Onsite

New Grad, Entry Level

Genisys Credit Union is a financial institution that values its employees and offers a supportive work environment. They are seeking a Full Time Member Service Representative to ensure prompt and professional service to members while performing various financial transactions and member services.

Finance

Responsibilities

Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies

Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives

Opening and closing membership accounts

Performs loan transactions from processing applications all the way to payout, following Genisys lending procedures and guidelines

Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions

Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods

Ensures that the Credit Union's quality reputation is maintained and projected

Qualification

Customer service experienceSales experienceLending processesCash handling experienceMath skillsTyping skillsProfessional appearanceBasic computer applicationsCommunication skills