Business Development Specialist jobs in United States
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Crystal Cruises ยท 16 hours ago

Business Development Specialist

positionAventura, FL
timeFull-time
remoteHybrid
senioritySenior Level
date5+ years exp

Crystal Cruises is a leading company in the cruise industry, seeking a Business Development Specialist to enhance sales and market share among travel agency partners. This role involves developing strategies for relationship building, executing promotional activities, and supporting the sales team to achieve revenue goals.

Food and BeverageHospitalityLeisureTravel

Responsibilities

Assist in the training, support, and communication with travel agencies within assigned territories
Collaborate with the Regional Sales Director (RSD or BDM) to facilitate transactions, support and/or coordinate events aimed at enhancing sales and relationships
Design and implement strategies for territory management, providing guidance for business development to ensure sustainable growth aligning with corporate objectives
Coordinate and participate in sales events, including webinars, in-person meetings, and trade shows
Support the Regional Sales Director team as needed in resolving, tracking, and executing cases related to territory accounts
Maintain and update the CRM database (OneIS) with accurate and current information on travel agency partners, ensuring data integrity and completeness
Become a Subject Matter Expert (SME) in the CRM system, providing training and support to team members as needed
Distribute weekly and/or monthly sales reports to key accounts
Perform any additional duties as assigned by the Director or VP

Qualification

Sales-oriented mindsetStrategic planningCRM proficiencyCommunication skillsOrganizational skillsOnline tools proficiencyTravel industry experienceMicrosoft Office SuiteProblem-solving abilities

Required

Strong communication and interpersonal skills to effectively engage with travel agency partners and internal stakeholders
Sales-oriented mindset with a track record of achieving or exceeding sales targets
Ability to develop and execute strategic plans for territory management and business development
Proficiency in using online tools and platforms for promotional activities, including webinars and social media
Detail-oriented with excellent organizational skills to manage templates, agreements, and reporting
Adaptability and willingness to travel as necessary
Strong problem-solving abilities to address challenges and identify opportunities for improvement
5+ experience in sales, account management, or business development in the travel or hospitality industry, especially within the cruise industry
Proficiency in Microsoft Office Suite and CRM software

Preferred

Bachelor's degree in business, Marketing, or a related field preferred
Familiarity with the cruise industry and luxury travel products, particularly knowledge of Crystal Cruises, is highly advantageous

Company

Crystal Cruises

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Begin a new story with Crystal Cruises, the World's Most Awarded Luxury Cruise Line.
dateFounded in 1990
location
Los Angeles, California, USA
people-size1001-5000 employees
web-link
http://www.crystalcruises.com/

Funding

Current Stage
Late Stage

Leadership Team

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Brandon Townsley
Vice President, Sales & Trade Partnerships
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Recent News

PR Newswire
U.S. News Reveals the 2026 Best Cruise Lines
2025-11-19
Morningstar.com
Denim in the dining room? Some luxury cruise travelers say they're not on board with the idea.
2025-08-04
Morningstar.com
Luxury cruise lines are relaxing their evening dress codes. But is denim at dinner too much?
2025-08-02
Company data provided by crunchbase