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Ashley Global Retail · 1 month ago

Fleet Manager

Mesquite, Texas, United States

Full-time

Onsite

Mid Level

3+ years exp

Ashley Global Retail is the largest manufacturer of home furnishings in the world, and they are seeking a Fleet Manager to oversee Driver Managers and ensure safe and efficient fleet operations. This role involves managing dispatch operations, ensuring compliance with regulations, and leading a team to achieve operational excellence.

E-CommerceFurnitureLifestyleRetail

Responsibilities

Oversee all dispatch operations and coordinate logistics activities for timely and efficient deliveries

Develop and implement dispatch procedures and best practices

Monitor real-time delivery status and adjust schedules as needed

Collaborate with planning, warehouse, transportation, and customer service teams

Ensure compliance with DOT regulations and company safety policies

Supervise, train, and mentor Driver Managers and support staff

Conduct performance evaluations and provide ongoing feedback

Manage staffing levels and create work schedules

Foster a collaborative, positive team environment

Serve as escalation point for dispatch-related customer issues

Maintain proactive communication with customers and drivers

Provide regular updates to management on operational performance

Utilize dispatch software and tracking systems effectively

Generate reports on key performance metrics (on-time delivery, utilization rates, etc.)

Identify opportunities for process improvements and automation

Qualification

Dispatch OperationsLogistics ManagementDOT RegulationsFMCSA RegulationsPerformance ManagementDispatch SoftwareLeadership SkillsCustomer CommunicationTeam CollaborationOrganizational Skills